Remote Bad Debt Collector (St. Joseph)

RSi; United States; Remote; USD 27,000 - 31,000; Full time

Benefits offered by this job

Bonuses

Fully remote position

Job summary

RSi is seeking a Medical Debt Collector to join our fully remote team. You will be responsible for recovering medical debt while upholding exceptional customer service and compliant conduct.

The role offers a Monday–Friday schedule with 9:00am–6:00pm EST hours, and after training a transition to a 32-hour workweek with bonus opportunities. Prior collections experience and strong communication are essential for success.

Qualifications

• 1 year of collections experience.
• Excellent communication and documentation skills.
• Typing speed of 30 WPM or faster.

Responsibilities

• Recover medical debt while upholding customer service and integrity.
• Manage inventory quality and integrity of accounts.
• Adhere to policies and local, state, and federal regulations.
• Maintain productivity across assigned accounts.
• Handle calls on auto dialer for full 8-hour shift.
• Document activity and respond to inquiries from relevant parties.
• Maximize recovery of delinquent accounts.
• Perform related duties as assigned.

Skills

Collections experience

Excellent communication

Typing 30 WPM

Job description

Location: Remote

Remote Status: Remote

Job Id:103

# of Openings:5

Schedule: Monday-Friday 9:00am-6pm EST

Pay Rate: $16.50 per hour Plus Bonuses

Following the successful completion of training, employees will transition to a standard 32-hour workweek

| Location: Fully Remote

Work Where Excellence is Recognized

At RSi, we've proudly served healthcare providers for over 20 years, earning recognition as a \"Best in KLAS\" revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for healthcare providers and an unbeatable work culture for our team. We seek high-performing individuals willing to join our sharp, committed, and enthusiastic team. Here, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day.

As a Medical Debt Collector, you will be responsible for the recovery of medical debt while upholding the highest standards of customer service, professionalism, integrity, and proper management of assigned inventory. You will adhere to all relevant policies, procedures, and local state, and federal regulations

What You'll Do:

• Responsible for the recovery of medical debt while maintaining quality customer service, professionalism, and integrity.


• Ensures the quality, integrity and proper work effort of assigned inventory.


• Understands and adheres to all policies and procedures, as well as local, state and federal regulations, relevant to their area of operation.


• Maintains acceptable levels of productivity of all assigned accounts.


• On an auto dialer for full 8-hour shift making and receiving continuous calls.


• Documents all collection activity, maintains and organizes unit and responds to all communication and/ or verbal inquiries from all relevant parties.


• Responsible for maximum productivity in the recovery of delinquent accounts.


• Perform other related duties as assigned.

What We're Looking For:

• Excellent communication skills and able to document all activity (Type 30 WPM).


• Respond quickly and accurately to verbal/written communication from all relevant parties.


• 1 Year of collections experience

Why You'll Love RSi:

• Competitive pay with ample opportunities for professional growth.


• Fully remote position with a stable Monday-Friday schedule.


• Collaborative, performance-driven environment with expert leadership.


• Mission-driven work supporting essential healthcare services.


• Recognition as a nationally respected leader in healthcare revenue management.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.


• Work in office environment 8 hours per day Monday-Friday


• Must be able to lift up to 15 pounds at times.

What to Expect When You Apply:

Our hiring process is designed to find exceptional candidates. Once your application is received, you'll receive an invitation to complete an initial skills assessment. This step is essential: completing this assessment promptly positions you for an interview and demonstrates your commitment to excellence.

We believe in creating exceptional teams, and this process ensures that every member at RSi has the opportunity to thrive and grow.