Healthcare Collections Agent (October Class)

Mnet Financial, LLC; United States; On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Fully remote

Purpose-driven

Career growth

Supportive team

Job summary

Kids for the Future is hiring a Healthcare Collections Agent to work remotely, helping patients resolve medical bills while representing top hospitals and providers. You’ll be the voice of care, handling calls most of your day and negotiating payment solutions that work for both patients and providers.

Join a mission-driven team that values empathy, accountability, and career growth—enabling you to develop skills in a fast-paced, supportive environment with commission potential and the chance to

Qualifications

• Strong communication and negotiation skills.
• Professional phone etiquette and ability to multitask in fast pace.
• Basic math skills and computer proficiency (MS Office).
• Customer service, sales, and collections experience help greatly to succeed here.
• Must pass a criminal background check.
• High School Diploma or equivalent.

Responsibilities

• Be the voice of care: help patients navigate billing questions with empathy and professionalism; 50–60% of the day on calls.
• Drive results: negotiate payment solutions that work for patients and providers.
• Think critically: use problem‑solving to resolve complex account issues.
• Collaborate and grow: support your team and contribute to a culture of excellence.

Skills

Communication skills

Negotiation

Phone etiquette

Multitasking

MS Office

Customer service

Sales experience

Collections experience

Education

High School Diploma

Tools

MS Office

Job description

Are you ready to join a mission-driven team that’s transforming the healthcare industry? We’re a top-tier Revenue Cycle Management (RCM) company helping healthcare providers get paid faster - combining the power of technology with the human touch of compassionate agents.

As a Healthcare Collections Agent, you’ll work100% remotely, helping patients resolve their medical bills while representing some of the most respected hospitals and healthcare providers in the country. This isn’t just a collections job—it’s a chance tomake a real impact in people’s lives while growing your career in a fast-paced, supportive environment.

What You’ll Do:

• Be the voice of care: Help patients navigate their billing questions with empathy and professionalism. Expected to be on calls 50-60% of your day. Moving between customer service with the patient and bill collection on their account.


• Drive results: Negotiate payment solutions that work for both patients and providers.


• Think critically: Use your problem-solving skills to resolve complex account issues.


• Collaborate and grow: Support your team and contribute to a culture of excellence.

What Success Looks Like:

• Deliveringexceptional customer servicewhile maximizing revenue for our clients by collection payment on account or setting up payment plans.


• Applyinganalytical thinkingto ensure accurate, efficient account resolution and taking accurate notes on account.

Why You’ll Love Working With Us:

• Fully remote - Work from the comfort of your home.


• Purpose-driven - Help patients during some of their most vulnerable moments.


• Career growth - Opportunities to advance and expand your skills.


• Support - Join a team that values collaboration, communication, and continuous improvement.

Compensation:

• Base + Commission: $15/hour base with commission potential. Average earnings can increase to $17-$19/hour within 6 months.

Requirements

• Must be able to commit to the following schedule:
  
  
  • Full-Time: 40 hours per week, Monday - Friday, with optional Saturday overtime.
  
  
  • Shift: 11:30 a.m. - 8:00 p.m. Central Time (30-minute lunch).
  
  
  • Training: 9:30 a.m. - 5:30 p.m. Central Time (1-hour lunch).
  
  


• Strong communication and negotiation skills. (Not afraid to ask for payments while maintaining strong customer service approach)


• Professional phone etiquette and ability to multitask in fast pace. (Taking inbound calls, making inbound calls, listening and taking notes in account. 50-60% of your 8hr day)


• Basic math skills and computer proficiency (MS Office).


• Customer service, sales, and collections experience help greatly to succeed here


• High School Diploma or equivalent.


• Must pass a criminal background check.


• Private workspace, distraction-free, and quiet (Room with a door that closes for privacy)


• Private wired internet speed: 50 Mbps upload, 5 Mbps download. (Tested and verified)