Remote Backend AI Engineer II – Agentic AI Systems

Commerce; Atlanta (GA); Hybrid; USD 95,000 - 160,000; Full time

Job summary

Commerce is seeking a Backend Software Engineer II (AI Specialization) to design, build, and refine AI agents that operate across BigCommerce and partner ecosystems. You will surface capabilities from MCP servers to power intuitive user experiences and automate store management tasks.

You will collaborate with NLP experts and product designers to deliver practical conversational AI, while contributing to tooling for LLM fine-tuning and safe action execution in a fast-paced, exploratory

Qualifications

• 3+ years of backend or full-stack software development, ideally with a focus on AI/MCP/A2A systems.
• BS or higher degree in Computer Science or related technical field.
• Strong and proven programming skills in Go.
• Experience working with LLMs (OpenAI, Anthropic, etc.) and building agentic AI applications.
• Understanding of prompt engineering concepts.
• Understanding of RESTful APIs and data integration across systems.

Responsibilities

• Design, build, and iterate on AI agents that interact with data across BigCommerce and partner ecosystems to drive automation
• Connect agents to MCP servers that interact with APIs, databases, and other backend systems to surface capabilities
• Build AI agents that interpret user intent and call necessary APIs for store management actions
• Develop and integrate AI assistant features directly into the BigCommerce control panel to support natural language queries and actions
• Collaborate with product designers and NLP experts to deliver intuitive, useful conversational experiences
• Quickly build proof-of-concept solutions to validate relevant user stories
• Contribute to internal tooling and frameworks that support LLM fine-tuning, prompt engineering, and safe action execution

Skills

Go

Backend development

Full-stack

LLMs

Prompt engineering

REST APIs

Team collaboration

Problem solving

Education

BS in Computer Science

Tools

LangChain

Semantic Kernel

Job description

Commerce is seeking a Backend Software Engineer II (AI Specialization) to design, build, and refine AI agents that operate across BigCommerce and partner ecosystems. You will surface capabilities from MCP servers to power intuitive user experiences and automate store management tasks.

You will collaborate with NLP experts and product designers to deliver practical conversational AI, while contributing to tooling for LLM fine-tuning and safe action execution in a fast-paced, exploratory