Remote AWS Solutions Architect – Gov't Call Center

Koniag Government Services; Nashville (TN); On-site; USD 110,000 - 160,000; Full time

Job summary

Koniag Government Services is seeking an AWS Certified Solutions Architect – Associate to design, implement, and optimize AWS cloud architectures for a government Call Center. You will ensure security, reliability, and cost efficiency while collaborating with program leadership and operations in a remote environment.

Responsibilities include designing scalable AWS Connect infrastructure, documenting architectures, and guiding cloud security and disaster recovery planning.

Qualifications

• Bachelor's degree or higher in IT/CS/info systems or related field.
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Responsibilities

• Design, implement, and maintain scalable AWS cloud architectures for a government Call Center (AWS Connect, EC2, S3, RDS, Lambda, VPC, IAM).
• Collaborate with leadership and operations to capture requirements and translate into design docs and diagrams.
• Develop architecture documentation: runbooks, diagrams, data flows, configuration records.
• Evaluate and implement AWS services to optimize performance, reliability, and cost.
• Design AWS security constructs: IAM, VPCs, encryption, FedRAMP/NIST controls.
• Assist in monitoring, logging, and alerting (CloudWatch, CloudTrail) and incident response.
• Lead disaster recovery and business continuity planning and testing.
• Support IaC-driven deployments (CloudFormation, CDK, Terraform) and CI/CD pipelines.
• Provide guidance on best practices and security to program leadership and staff.

Skills

English communication

AWS cloud design

AWS security

IaC (CloudFormation/CDK/Terraform)

AWS networking

AWS Connect

Cloud monitoring & security

Cost optimization & fin ops

Office tools

govt clearance readiness

Education

Bachelor's degree in IT/CS/Info Sys/Comp Sci

Tools

AWS CloudFormation

AWS CDK

Terraform

Microsoft Office

Job description

Koniag Government Services is seeking an AWS Certified Solutions Architect – Associate to design, implement, and optimize AWS cloud architectures for a government Call Center. You will ensure security, reliability, and cost efficiency while collaborating with program leadership and operations in a remote environment.

Responsibilities include designing scalable AWS Connect infrastructure, documenting architectures, and guiding cloud security and disaster recovery planning.