Remote AWS AI Practitioner for Government IT Services

Koniag Government Services

Nashville (TN)

On-site

USD 120,000 - 160,000

Full time

25 hours ago
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Paid time off
Parental leave
Life and disability insurance
Flexible spending accounts
Commuter benefits
Tuition reimbursement

Job summary

Koniag Government Services seeks an AWS Certified AI Practitioner to design, implement, and optimize AWS AI/ML solutions for IT Call Center operations serving government clients. This remote role works with program leadership, the AWS Solutions Architect, data analysts, and government stakeholders to deliver AI-powered automation and analytics that improve efficiency and customer experience.

The position requires 3+ years of hands-on AWS AI/ML experience and a Bachelor's degree in a related

Qualifications

  • Bachelor's degree in Computer Science or related field.
  • 3+ years hands-on experience designing and managing AWS AI/ML solutions.
  • Experience with AWS AI services including Lex, Comprehend, Transcribe, Polly, and SageMaker.
  • Ability to obtain government security clearance may be required.

Responsibilities

  • Design, implement, and optimize AWS AI/ML solutions for IT Call Center operations.
  • Collaborate with leadership, AWS Solutions Architect, data analysts, and government stakeholders.
  • Develop AI-powered automation, NLP, sentiment analysis, and predictive analytics.

Skills

AWS AI/ML expertise
NLP & sentiment analysis
AWS Lambda & serverless
AWS Connect / IVR
SageMaker Pipelines
Data analytics & forecasting
Customer experience optimization

Education

Bachelor's degree in Computer Science or related field

Tools

Amazon Lex
Amazon Polly
Amazon Comprehend
Amazon Transcribe
Amazon SageMaker
Amazon Bedrock

Job description

Koniag Government Services seeks an AWS Certified AI Practitioner to design, implement, and optimize AWS AI/ML solutions for IT Call Center operations serving government clients. This remote role works with program leadership, the AWS Solutions Architect, data analysts, and government stakeholders to deliver AI-powered automation and analytics that improve efficiency and customer experience.

The position requires 3+ years of hands-on AWS AI/ML experience and a Bachelor's degree in a related

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