Remote Auto Mechanic

TEKsystems; Altoona (PA); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking a Remote Car Mechanic to support automotive services from home. The role involves reviewing repair requests, providing guidance to clients, and ensuring compliance with policies, requiring strong mechanical expertise and customer service skills. Candidates should possess a high school diploma and ASE certification, with 3-5 years of relevant experience preferred.

Qualifications

• 3-5 years of hands-on automotive mechanical experience preferred.
• Strong communication, negotiation, and decision-making skills.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Review requests from automotive repair shops to approve or decline repairs.
• Respond to calls from drivers and suppliers regarding technical inquiries.
• Issue authorizations for valid repairs to manage vehicle maintenance costs.

Skills

auto maintenance

customer service

mechanic

call center

computer skills

Education

High school diploma or equivalent

Active ASE Certification

Job description

*FULLY REMOTE Car Mechanic*
Pay: $18/hr.
We are looking for a Remote Car Mechanic who will play a critical part in engineering top-notch products and services in a unique industry and at a rapidly growing organization.
You will work from home in an inbound call center environment. You will use your experience to review requests from automotive repair shops and approve or decline repairs based on the client's Policies.
Training is 9am-5pm
MUST be flexible with shift
5 day shifts either Tues-sat or sun-thursday
7am-3:30
8am-4:30
9am-5:30
10am-6:30
11am-7:30
*A Day in the Life*
* Leverage your technical skills while working from home.
* Respond to incoming calls from drivers and suppliers to resolve inquiries regarding both technical and non-technical work
* Provide service assistance and directions to drivers and clients
* Answering supplier calls and creating electronic repair invoices
* Negotiating repair prices when appropriate and reviewing requests for compliance with client policy and Element's standard operating procedures
* Issuing authorizations for valid repairs to manage the client's vehicle maintenance repair costs and ensure vehicle downtime is kept to a minimum
* Making outbound calls to help initiate service and follow up on service or to resolve open issues
*Skills*
auto maintenance, customer service, mechanic, call center, computer skills
*Additional Skills & Qualifications*
Requirements
* High school diploma or equivalent required
* Active ASE Certification would be preferred
* 3-5 years of hands on automotive mechanical experience preferred
* Communication, negotiation, and decision-making skills
* Team player who enjoys working with clients and repair shops on a daily basis
* Ability to work independently with minimal supervision
* Availability to work evenings, weekends, and holidays
*Pay and Benefits*
The pay range for this position is $14.00 - $18.00/hr.
*Workplace Type*
This is a fully remote position.
About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.


The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.