Remote Auto Claims Estimator - Field Expert

National General; Idaho; On-site; USD 75,768,000 - 143,959,000; Full time

Job summary

National General is seeking an Auto Claims Estimator to join our Idaho claims team. This role covers fieldwork, virtual claim handling, and customer service, with the Boise metro area including surrounding communities as the primary residence.

Preferred candidates will have experience managing auto collision claims, performing vehicle inspections, and using CCC ONE or similar software to create accurate damage estimates. Strong communication and multitasking skills are essential.

Qualifications

• Experience in auto collision claims and preparing damage estimates.
• Ability to inspect vehicles and use estimating software.

Responsibilities

• Applies mastered content in interpretations of all policy types and assists leadership in training.
• Negotiates settlements and documents activities in complex files.
• Interprets regulatory compliance and fair claims practices.
• Builds relationships with internal and external customers.
• Exhibits mastery estimating fundamentals to create estimates of damages.

Skills

Auto Damage Appraisal

Auto Estimating

Auto Insurance Claims

Detail-Oriented

Time Management

Multitasking

Relationship Management

Claims Documentation

Loss Investigation

CCC ONE

Quality Management

Tools

CCC ONE

Job description

National General is seeking an Auto Claims Estimator to join our Idaho claims team. This role covers fieldwork, virtual claim handling, and customer service, with the Boise metro area including surrounding communities as the primary residence.

Preferred candidates will have experience managing auto collision claims, performing vehicle inspections, and using CCC ONE or similar software to create accurate damage estimates. Strong communication and multitasking skills are essential.