Field Auto Adjuster - Boise, ID

National-General; Boise (ID); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Laptop setup

Connectivity reimbursement

Dedicated home workspace guidance

Reliable high-speed internet

Job summary

National General seeks a skilled Auto Claims Estimator to join our Idaho claims team in the Boise metro area. You will estimate damages for 1st and 3rd party auto claims, support leadership with training, and ensure compliant handling of settlements.

Ideal candidates will have experience inspecting vehicles, negotiating settlements, and using CCC ONE or similar software to produce accurate estimates. This role emphasizes accuracy, multitasking, and strong customer relationships.

Qualifications

• Experience estimating auto damage for 1st and 3rd party losses.
• Proficiency with CCC ONE or similar estimating software.
• Ability to train and mentor others on processes.

Responsibilities

• Apply policy interpretations to estimate damages for auto claims.
• Negotiate settlements and document activities in complex files.
• Interpret regulatory and fair claims practices.
• Build relationships with internal and external customers.
• Demonstrate mastery in auto damage estimation across severities.

Skills

Auto Damage Appraisal

Auto Estimating

Auto Insurance Claims

CCC ONE

Claims Documentation

Loss Investigation

Time Management

Multitasking

Relationship Management

Detail-Oriented

Quality Management

Business Acumen

Business Management

Tools

CCC ONE

Job description

About the Company

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Overview

Responsible for creating a comprehensive estimate of damages for 1st and 3rd party material damage claims leading to the proper disposition. This role is utilized as a peer mentor having mastered our processes and obtained technical expertise. National General is seeking an Auto Claims Estimator to join our Idaho claims team. To best support the territory, ideal candidates will reside in or near the Boise metro area, including Meridian, Middleton, Nampa, Kuna, Caldwell, Greenleaf, Notus, Huston, and surrounding areas. Preferred candidates will have experience managing a variety of auto collision claims, conducting vehicle inspections, and utilizing CCC ONE or similar estimating software to prepare accurate damage estimates.

Key Responsibilities

• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
• Interprets regulatory compliance and fair claims practices
• Builds mastered relationships with both internal and external customers
• Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities

Supervisory Responsibilities

This job does not have supervisory duties. As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Skills

• Auto Damage Appraisal
• Auto Estimating
• Auto Insurance Claims
• Business Acumen
• Business Management
• CCC ONE
• Claims Documentation

Detail-Oriented

Insurance Claim Handling

Loss Investigation

Multitasking

Quality Management

Relationship Management

Time Management

Compensation

• Base compensation offered for this role is: Field Adjuster Cons I: $26.49 - $40.99/hour
• Field Adjuster Cons II: $28.03 - $43.70/hour
• Field Adjuster Sr. Cons I: $35.82 - $50.24/hour
• Compensation is based on experience and qualifications. Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.

Benefits

• Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
• When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.
• Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Company Culture

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

EEO and Diversity Statement

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City.

National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products. Companies & Partners Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law.

Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at [phone].