Remote ATP Program Manager | Technical Enablement

Frey Consulting Group; California (MO); On-site; USD 153,000 - 219,000; Full time

Job summary

TCWGlobal is seeking an ATP Program Manager (Technical Enablement) to own the ATP program, maintain partner-status, plan the instructor bench, schedule activities, manage vendor relationships, and ensure renewal and CSAT requirements are met without delivering training directly.

This role tracks ATP status across certification bodies, coordinates with legal/risk on liability questions before training delivery, and reports program health to practice leadership.

Responsibilities

• Maintain program tier status with each certification body (e.g., instructor-count minimums, CSAT thresholds, delivery-volume requirements) and track progress against renewal requirements.
• Plan and manage the instructor bench: recruit and sponsor candidates into vendor authorization pipelines, support ongoing currency/professional development, and identify multi-certified instructors who can stack authorizations across vendors.
• Coordinate a blended delivery model with external delivery partners where useful, and rebalance the mix as internal bench strength grows.
• Own compliance tracking across all active ATP programs - licensing agreements, NDAs, audit cycles, recertification deadlines - and flag renewal risk before it lapses.
• Coordinate with Legal/Risk to resolve vendor-specific liability and insurance questions before instructors deliver commercially.
• Report program health (utilization, CSAT, certifications issued, tier progress) to practice leadership.
• Vendor/partner-program management experience, ideally across more than one certification ecosystem.
• Workforce/bench planning and pipeline management.
• Working knowledge of training-delivery compliance requirements (licensing, data privacy, accessibility) even without holding an instructor credential personally.
• Commercial fluency to support staffing and delivery-model tradeoff decisions.

Job description

TCWGlobal is seeking an ATP Program Manager (Technical Enablement) to own the ATP program, maintain partner-status, plan the instructor bench, schedule activities, manage vendor relationships, and ensure renewal and CSAT requirements are met without delivering training directly.

This role tracks ATP status across certification bodies, coordinates with legal/risk on liability questions before training delivery, and reports program health to practice leadership.