Remote Associate Manager, Credentialing Operations

Oscar Health; United States; On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Unlimited vacation

Annual performance bonus

Benefits package

Job summary

Oscar Health is hiring an Associate Manager, Credentialing Operations to lead a team responsible for accurate and timely provider credentialing and re-credentialing. You will oversee production, quality, service levels, and compliance while using performance data to improve workflows and provider experience.

You will report into the Senior Manager, Provider Operations Credentialing. This remote role is open to Arizona, Florida, Georgia, or Texas, with occasional travel for meetings and events.

Qualifications

• 3+ years of direct people management experience.
• 2+ years in provider credentialing, re-credentialing, provider enrollment, or related function.
• 3+ years of healthcare operations experience supporting high-volume production teams.
• 1+ year experience using data to drive decision making and continuous improvement.

Responsibilities

• Evaluates departmental performance by analyzing data and metrics and supports mitigation strategies.
• Lead day-to-day credentialing operations including workload planning and queue management.
• Collaborate with internal and external stakeholders to implement proactive strategies and manage change and risk.
• Conduct root-cause analysis on systemic issues and develop action plans.
• Maintains and reports on team KPIs, tracking monthly and quarterly objectives.
• Hire and manage a team with performance management and HR tasks.
• Ensure compliance with applicable laws and regulations.
• Other duties as assigned.

Skills

People management

Data-driven decision making

Healthcare operations

Credentialing knowledge

Education

Bachelor’s Degree

Tools

Excel/Sheets

JIRA

SQL

Job description

Oscar Health is hiring an Associate Manager, Credentialing Operations to lead a team responsible for accurate and timely provider credentialing and re-credentialing. You will oversee production, quality, service levels, and compliance while using performance data to improve workflows and provider experience.

You will report into the Senior Manager, Provider Operations Credentialing. This remote role is open to Arizona, Florida, Georgia, or Texas, with occasional travel for meetings and events.