Remote Associate Director, Media & Client Experience

Real Chemistry; Lambertville (NJ); Remote; USD 95,000 - 120,000; Full time

Benefits offered by this job

Benefits package

Flexible work options

Job summary

Real Chemistry is seeking an Associate Director, Client Experience (Media) to lead integrated media and omnichannel planning for complex pharmaceutical accounts. You will translate business objectives and audience needs into strategic media programs engaging healthcare professionals, patients, and caregivers while driving measurable business results.

The role offers remote work within the United States or in any U.S. office location, with collaboration across Real Chemistry’s networks and teams.

Qualifications

• 8+ years of pharmaceutical, life sciences, or healthcare media experience.
• Deep expertise across integrated media planning and omnichannel customer engagement.
• Experience developing HCP and DTC media strategies for complex brands or therapeutic areas.
• Strong client leadership, presentation, and storytelling abilities.
• Demonstrated success managing multiple client relationships and teams.

Responsibilities

• Lead integrated planning across paid, earned, owned, and omnichannel engagement initiatives.
• Develop strategic HCP and DTC media recommendations informed by audience insights, market conditions, and business objectives.
• Oversee media investment strategies, channel mix recommendations, measurement frameworks, and optimization plans.
• Serve as a strategic advisor for clients navigating evolving healthcare engagement challenges.
• Lead cross-functional collaboration with Strategy, CRM, Analytics, Creative, and Activation teams.
• Guide campaign performance discussions and identify opportunities for innovation and growth.
• Manage and develop planning talent while maintaining excellence across all client deliverables.

Skills

Integrated media planning

HCP/DTC media strategies

Client leadership

Storytelling

Team management

Job description

Real Chemistry is seeking an Associate Director, Client Experience (Media) to lead integrated media and omnichannel planning for complex pharmaceutical accounts. You will translate business objectives and audience needs into strategic media programs engaging healthcare professionals, patients, and caregivers while driving measurable business results.

The role offers remote work within the United States or in any U.S. office location, with collaboration across Real Chemistry’s networks and teams.