Remote AR/Student Accounts Specialist

Samuel Merritt University; Oakland (CA); On-site; USD 52,000 - 65,000; Full time

Job summary

Samuel Merritt University is seeking an Accounts Receivable/Student Accounts Coordinator (AR/SAC) to provide comprehensive customer service to students, ensuring billing, financial aid, and payments are processed accurately.

The role includes verifying refunds, preparing daily deposits, monitoring aging accounts, contacting students about past due balances, and supporting campus events to explain services.

Qualifications

• Must be proficient with Windows operating system and standard office software.
• Strong Excel skills and ability to process accounting data accurately.
• Experience handling high volumes of phone and email communications.
• Ability to work remotely when required.
• Solid understanding of fundamental accounting principles and terminology.
• Ability to perform and analyze reconciliation data for meaningful conclusions.
• Capable of organizing large projects both independently and in teams.

Responsibilities

• Monitor student account balances and pursue collections when needed.
• Calculate and disburse refunds within federal guidelines and prepare batches.
• Set up payment plans and monitor delinquent balances.
• Balance daily deposits and verify postings for accuracy.
• Provide service-oriented interface between students, parents, and staff.
• Review accounts and generate statements 30 days before term start.
• Attend new student orientations to explain tuition processes.

Skills

Windows OS

Excel

Phone & email support

Remote work

Accounting principles

Reconciliation analysis

Communication (verbal/written)

Tools

PowerCampus

Job description

Samuel Merritt University is seeking an Accounts Receivable/Student Accounts Coordinator (AR/SAC) to provide comprehensive customer service to students, ensuring billing, financial aid, and payments are processed accurately.

The role includes verifying refunds, preparing daily deposits, monitoring aging accounts, contacting students about past due balances, and supporting campus events to explain services.