Remote AR Specialist: Cashflow & Collections

TopBuild; Bakersfield (CA); Remote; USD 49,516,000 - 74,415,000; Full time

Job summary

QXO is seeking a credit and collections specialist to support the Regional Credit Manager and assigned portfolio, working remotely from CA/WA/OR. You will partner with sales and administrative teams to promote collections, reduce DSO, and maintain positive customer relationships.

The role requires 1–3 years in credit/billing, a high school diploma, and strong communication. Proficiency with Microsoft Office and HighRadius is a plus, with Pacific Time business hours expected.

Qualifications

• 1–3 years’ experience in credit and collections or billing, basic accounting, and finance knowledge.
• High School diploma or GED required.
• Ability to work Pacific Time Zone business hours.
• Previous experience in building materials distribution, construction, or insulation a plus.
• Excellent written and verbal communication skills.
• Strong attention to detail, demonstrated integrity and professionalism.

Responsibilities

• Continually communicate with customers to resolve open invoices to maintain cashflow and keep DSO low.
• Communicate status of accounts to branch managers, sales personnel, regional leaders, and regional credit managers not limited to status of payments, disputes, and credit holds.
• Escalate unresolved accounts as needed to the Regional Credit Manager, Branch Manager, or VP of sales to assist in getting resolution as needed.
• Update accounts with clear notes at an account level and potentially an invoice level to provide communication to internal customers based on account status.
• Ensure timely responses to internal and external customers to provide excellent customer service.
• Review unapplied payments, miscellaneous receipts, overpayments, and short paid invoices on account.
• Research and resolve incorrect cash application issues.
• Respond timely to credit hold requests and release orders based on payment promises from customers.
• Approve or disapprove requests to override credit holds on accounts.
• Other duties as assigned.

Skills

Credit & Collections

Billing

Attention to detail

Communication

Education

High School diploma or GED

Tools

Microsoft Office

Outlook

HighRadius

Job description

QXO is seeking a credit and collections specialist to support the Regional Credit Manager and assigned portfolio, working remotely from CA/WA/OR. You will partner with sales and administrative teams to promote collections, reduce DSO, and maintain positive customer relationships.

The role requires 1–3 years in credit/billing, a high school diploma, and strong communication. Proficiency with Microsoft Office and HighRadius is a plus, with Pacific Time business hours expected.