Remote AR Resolution Specialist – Insurance Claims & Denials

Jobgether; Colorado Springs (CO); Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement savings plan

Generous PTO (160 hours) + holidays

EAP (employee assistance program)

Remote work

Job summary

Jobgether is seeking an Accounts Receivable Resolution Specialist in the United States for a fully remote, full-time role. You will oversee complex claims resolution, coordinate appeals, and collaborate with billing teams, providers, patients, and insurers to accelerate payments and improve collections in a behavioral health organization.

The ideal candidate has hands-on experience in insurance claims follow-up, denial management, and healthcare billing, with strong analytical and communication

Qualifications

• Hands-on experience in insurance claims follow-up, denial management, and healthcare billing.
• Ability to resolve complex AR and reimbursement issues in a behavioral health setting.
• Strong communication and collaboration with billing teams, providers, patients, and insurers.

Responsibilities

• Follow up on assigned accounts daily to reduce outstanding accounts receivable and accelerate reimbursement.
• Review denied claims promptly and accurately, identifying resolution strategies including authorization, retroactive authorization, and precertification.
• Prepare and submit appeal letters and payer-required documentation through WAYSTAR for unpaid or underpaid claims.
• Prioritize account resolution activities to improve efficiency and maximize collection outcomes.
• Document all actions and progress using standardized notes in Avatar and WAYSTAR.
• Meet established departmental productivity and performance requirements.
• Follow reporting lines and participate in initiatives to reduce outstanding accounts receivable.
• Assist billing teams in responding to incoming mail and other correspondence.

Skills

Insurance claims follow-up

Denial management

Healthcare billing

Analytical skills

Customer service

Education

Bachelor's degree in healthcare or related field

High school diploma or GED

Tools

WAYSTAR

Avatar

Job description

Jobgether is seeking an Accounts Receivable Resolution Specialist in the United States for a fully remote, full-time role. You will oversee complex claims resolution, coordinate appeals, and collaborate with billing teams, providers, patients, and insurers to accelerate payments and improve collections in a behavioral health organization.

The ideal candidate has hands-on experience in insurance claims follow-up, denial management, and healthcare billing, with strong analytical and communication