Remote AR Resolution Specialist (Behavioral Health)

Connections Health Solutions; California City (CA); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401k plan

PTO 160 hours

Flexible Spending Accounts

Employee Assistance Program

Job summary

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. The Accounts Resolution Specialist contributes to the financial viability by ensuring proper billing and reimbursements.

This remote role handles extensive insurance follow-up, appeals, and denial management with strong customer service. The position requires experience in claims follow-up, denial handling, and healthcare billing within a physician or facility setting, with a clear path to

Qualifications

• 2 years of insurance claims follow-up.
• 2 years of claim denial management.
• 5 years of experience in a physician and/or facility business office.
• 1 year of experience working in a remote environment.
• Bachelor’s degree in health care or related field.
• 5 years of physician and/or facility billing/auditing in a behavioral health environment.

Responsibilities

• Follow up on required daily accounts based on leadership assignments to reduce the A/R.
• Validate denied claims and determine denial resolution using WAYSTAR and payer documentation.
• Prioritize work to increase efficiency in the collections process.
• Document actions toward account resolution in Avatar and WAYSTAR using standardized notes.
• Assist billing with replies to incoming mail and other correspondence.

Skills

Claims follow-up

Denial management

Healthcare billing

Remote work

Medical office experience

Education

Bachelor’s degree in health care or related field

High School diploma

Tools

WAYSTAR

Avatar

Job description

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. The Accounts Resolution Specialist contributes to the financial viability by ensuring proper billing and reimbursements.

This remote role handles extensive insurance follow-up, appeals, and denial management with strong customer service. The position requires experience in claims follow-up, denial handling, and healthcare billing within a physician or facility setting, with a clear path to