Remote AR Denials Specialist – PFS

bannerhealth; Arizona; Remote; USD 25,000 - 37,000; Full time

Job summary

Banner Health is seeking a Patient Financial Services Representative CBO to support billing and collection activities in a primarily remote-capable role. The position involves verifying eligibility, resolving denials, and ensuring timely reimbursement across payer portals and communications with patients and providers.

The role requires experience in A/R healthcare, strong communication skills, and the ability to work Monday through Friday 8:30am–5pm AZ time, with some flexibility after

Qualifications

• High school diploma or equivalent.
• Experience in patient financial services or insurance processes preferred.
• Strong interpersonal, oral, and written communication skills.

Responsibilities

• Process payments, adjustments, claims, denials, and payment plans accurately and timely.
• Reconcile balances and pursue denials and balances with payors and internal staff.
• Research payments and denials to identify short/over payments and correct errors.
• Build relationships with hospital departments and providers to ensure timely reimbursement.
• Respond to inquiries from patients and internal/external customers with high-quality service.

Skills

Interpersonal communication

Oral communication

Written communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Banner Health is seeking a Patient Financial Services Representative CBO to support billing and collection activities in a primarily remote-capable role. The position involves verifying eligibility, resolving denials, and ensuring timely reimbursement across payer portals and communications with patients and providers.

The role requires experience in A/R healthcare, strong communication skills, and the ability to work Monday through Friday 8:30am–5pm AZ time, with some flexibility after