Remote AR & Credit Specialist — Collections & Billing

GCG; Salem (OR); Remote; USD 41,000 - 48,000; Full time

Benefits offered by this job

Health coverage

401(k) plan

Life & disability insurance

Paid time off

Holidays

Telehealth

Dental & vision

Job summary

GCG Connectivity & Power Solutions is seeking an Accounts Receivable & Credit Specialist to join our Accounting & Finance team. You will manage customer accounts, drive timely collections, and resolve payment issues in a fast-paced environment.

This remote role requires aligning with Eastern Time business hours and collaborating with Sales and leadership to resolve past-due accounts while maintaining accurate postings across payment methods.

Qualifications

• Minimum of 2 years of accounts receivable and collections experience.
• Associate degree in Accounting or related field preferred.
• Strong attention to detail with the ability to manage multiple priorities.
• Solid customer service and communication skills, including professional collections conversations.
• Ability to collaborate effectively with sales and internal partners.
• Working knowledge of accounting and ERP/manufacturing systems.
• Proficiency with basic financial calculations, including percentages, ratios, and reconciliations.

Responsibilities

• Manage a portfolio of customer accounts with focus on timely collections and delinquency reduction.
• Conduct collection calls and written correspondence in a high-volume environment.
• Provide responsive customer service for billing inquiries, short payments, disputes, and discrepancies.
• Monitor accounts with adjustments, reconciliations, and small balance write-offs.
• Partner with Sales and leadership to resolve past-due accounts.
• Maintain postings for checks, ACH, wire, and credit card payments.
• Research unapplied cash and payment discrepancies.
• Process debit and credit memos to balance accounts.
• Handle mail from the PO Box and complete manual bank deposits.
• Manage customer billing and payments in portals.
• Document activity clearly for internal reporting.

Skills

Accounts receivable

Collections

Attention to detail

Customer service

Education

Associate degree in Accounting

Tools

ERP systems

Job description

GCG Connectivity & Power Solutions is seeking an Accounts Receivable & Credit Specialist to join our Accounting & Finance team. You will manage customer accounts, drive timely collections, and resolve payment issues in a fast-paced environment.

This remote role requires aligning with Eastern Time business hours and collaborating with Sales and leadership to resolve past-due accounts while maintaining accurate postings across payment methods.