Remote AR & Credit Specialist — Collections & Billing

GCG; Richmond (VA); Remote; USD 41,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Holidays

Job summary

GCG Connectivity & Power Solutions is seeking an Accounts Receivable & Credit Specialist to support the Accounting & Finance team. The role focuses on timely collections, resolving payment issues, and accurate account maintenance in a remote-capable position aligned to Eastern Time business hours.

You’ll work with Sales and leadership to resolve past-due accounts, process payments, and ensure accurate postings across checks, ACH, wire, and credit cards.

Qualifications

• Minimum of 2 years of accounts receivable and collections experience.
• Associate degree in Accounting or related field preferred.
• Strong attention to detail with the ability to manage multiple priorities.
• Solid customer service and communication skills, including professional collections conversations.
• Ability to collaborate effectively with sales and internal partners.
• Working knowledge of accounting and ERP/manufacturing systems.
• Proficiency with basic financial calculations, including percentages, ratios, and reconciliations.
• Comfortable working independently while contributing positively to a team environment.

Responsibilities

• Manage a portfolio of customer accounts, focusing on timely collections and delinquency reduction (DSO)
• Conduct collection calls and written correspondence in a goal-oriented, high-volume environment
• Provide responsive customer service related to billing inquiries, short payments, disputes, and account discrepancies
• Monitor and maintain assigned accounts, including adjustments, reconciliations, and small balance write-offs
• Partner closely with Sales and, when needed, senior leadership to accelerate the resolution of past-due accounts
• Maintain accurate and up-to-date account postings for checks, ACH, wire, and credit card payments
• Research and resolve unapplied cash and payment discrepancies
• Process debit and credit memos as needed to ensure accurate account balances
• Retrieve and process mail from the company PO Box and complete manual bank deposits as required
• Manually process credit card payments through third-party systems when necessary
• Manage customer billing and payment activity within customer portals
• Document account activity clearly and consistently to support internal reporting and collaboration

Skills

Accounts receivable

Collections

Detail orientation

Customer service

Communication

Sales collaboration

ERP systems

Financial calculations

Education

Associate degree in Accounting

Tools

ERP systems

Job description

GCG Connectivity & Power Solutions is seeking an Accounts Receivable & Credit Specialist to support the Accounting & Finance team. The role focuses on timely collections, resolving payment issues, and accurate account maintenance in a remote-capable position aligned to Eastern Time business hours.

You’ll work with Sales and leadership to resolve past-due accounts, process payments, and ensure accurate postings across checks, ACH, wire, and credit cards.