Remote AR Collections Specialist - Home Care Billing

CareGivers of America; Boca Raton (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

CareGivers of America in Boca Raton, FL seeks an AR Collections Specialist to manage outstanding client and payer balances for the homecare registry, resolving past-due accounts with empathy.

You will contact insurance companies and clients, investigate discrepancies, set up payment plans, post payments, and support month-end closings, all while protecting confidential information and complying with FDCPA and state laws.

Qualifications

• 2+ years of accounts receivable or billing experience.
• Strong written and oral communication in difficult conversations.
• Familiarity with long-term care insurance billing.

Responsibilities

• Manage a portfolio of past-due accounts including private-pay clients and insurers.
• Contact payers by phone, email, and letter to resolve balances.
• Investigate billing discrepancies with scheduling and billing staff.
• Set up payment plans and post payments per policy.
• Follow up on long-term care insurance claims to resolution.
• Document all collection activity in the billing system.
• Prepare aging reports and flag high-risk accounts.
• Ensure compliance with FDCPA and state laws.
• Support month-end close with AR status updates.

Skills

Communication skills

Phone etiquette

Attention to detail

Excel proficiency

AR aging knowledge

Education

Associate's or Bachelor's degree in accounting/finance/business

Tools

Microsoft Excel

Job description

CareGivers of America in Boca Raton, FL seeks an AR Collections Specialist to manage outstanding client and payer balances for the homecare registry, resolving past-due accounts with empathy.

You will contact insurance companies and clients, investigate discrepancies, set up payment plans, post payments, and support month-end closings, all while protecting confidential information and complying with FDCPA and state laws.