Remote AR & Billing Specialist

278 VA Shared; United States; Remote; USD 28,000 - 33,000; Full time

Job summary

Stride, Inc. is seeking an Accounts Receivable Specialist to remote support our revenue operations for the company’s education programs.

You will oversee daily A/R tasks, invoice processing, and payment reconciliation while delivering reliable customer service to internal and external partners. The role emphasizes accuracy, GAAP awareness, and software proficiency (NetSuite and Salesforce familiarity a plus).

Qualifications

• 3-5 years of accounts receivable experience.
• Excellent interpersonal and communication skills.
• Strong research, analytical and problem-solving abilities.
• Proficient in Excel and Microsoft Office applications.
• Understanding of GAAP and basic accounting functions.
• Hands-on experience with NetSuite and Salesforce is a plus.
• Able to work in a team-based environment but also be a self-starter and work independently on assignments.
• Ability to handle multiple demands calmly and effectively, with attention to detail.

Responsibilities

• Ensure accurate data entry, general ledger coding, and allocation of student invoices for assigned revenue channels
• Submit invoices on external partner portals as required
• Resolve complex billing issues and discrepancies as needed
• Monitor and process incoming payments daily
• Research unidentified payments and process accordingly
• Process student cases daily; cancellations, withdrawals, and program changes
• Reconcile revenue for assigned student channels weekly and at month-end close
• Identify accounts that require adjustments and execute accordingly
• Conduct payment reconciliation on accounts as needed
• Lead collections efforts on delinquent accounts
• Provide outstanding customer service on internal and external requests
• Assist the AR Manager in the ongoing process aimed towards identifying and decreasing outstanding accounts receivables and reconciling the student deposit account
• Partner with other AR team members to cross train as necessary
• Document processes and procedures specific to assigned student revenue channels as needed
• Special projects and tasks as directed

Skills

Interpersonal skills

Communication skills

Research skills

Analytical skills

Problem solving

Excel

Microsoft Office

GAAP knowledge

Self-starter

Attention to detail

Tools

NetSuite

Salesforce

Excel

Microsoft Office

Job description

Stride, Inc. is seeking an Accounts Receivable Specialist to remote support our revenue operations for the company’s education programs.

You will oversee daily A/R tasks, invoice processing, and payment reconciliation while delivering reliable customer service to internal and external partners. The role emphasizes accuracy, GAAP awareness, and software proficiency (NetSuite and Salesforce familiarity a plus).