Remote Application Specialist—Metrology & 3D Solutions

PolyWorks USA; Novi (MI); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Flexible schedule

Sick days and vacation

Competitive salary and bonus plan

Group insurance (health, life, LTD)

Job summary

PolyWorks USA is seeking a technically proficient professional to deliver advanced technical support and customer training for PolyWorks solutions. The role involves conducting demonstrations, gathering customer feedback for development, and representing the company at events across the US.

Candidates should hold a university degree in Mechanical Engineering or related field and be willing to travel between Canada and the United States.

Qualifications

• Strong communication skills to translate complex concepts into clear, practical solutions.
• Experience with CAD/CAM software, design and manufacturing processes.
• Willing to travel between Canada and the United States.
• Client-focused approach to understand and meet customer needs.

Responsibilities

• Develop an in-depth understanding of PolyWorks solutions to provide basic and advanced technical support to customers.
• Provide customer training sessions (typically lasting three days) to ensure effective and efficient use of our software.
• Perform advanced software demonstrations tailored to customer needs.
• Act as the voice of the customer by communicating needs and feedback to the software development team.
• Participate in events and trade shows related to our software solutions.

Skills

Communication skills

Problem solving

Client-focused

Education

University degree in Mechanical Engineering or related field

Tools

CAD/CAM software

Job description

PolyWorks USA is seeking a technically proficient professional to deliver advanced technical support and customer training for PolyWorks solutions. The role involves conducting demonstrations, gathering customer feedback for development, and representing the company at events across the US.

Candidates should hold a university degree in Mechanical Engineering or related field and be willing to travel between Canada and the United States.