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A leading company in utility technology is seeking a dedicated professional to manage technology solutions for clients. This role involves collaborating with teams, conducting business analysis, and ensuring successful product utilization. The ideal candidate will have strong communication skills and knowledge of the utility customer life cycle. Flexible work options are available, including remote work across Canada and the U.S.
Employer Industry: Utility Technology Solutions
Why consider this job opportunity:
- Comprehensive Medical, Dental, and Vision coverage from your first day of employment
- 3 weeks' vacation and 5 personal days
- Employee stock ownership and RRSP/401k matching programs
- Flexible work options with remote work available across Canada and the U.S.
- Opportunity to work with a leading company in utility technology and make a significant impact on client success
What to Expect (Job Responsibilities):
- Collaborate with colleagues and managers to manage technology solutions for clients effectively
- Support clients by leading them through processes and resolving any issues to ensure successful product utilization
- Conduct business analysis, including gap analysis and requirements elicitation, to understand and meet client needs
- Oversee user acceptance testing and change management processes, ensuring stakeholder satisfaction
- Provide subject matter expertise to R&D and operational groups, incorporating industry best practices
What is Required (Qualifications):
- Knowledge of the utility customer life cycle (meter to cash)
- Familiarity with utility Customer Information System (CIS) processes and functionality
- Strong influencing, coaching, and communication skills across all organizational levels
- Experience working with both business and IT teams
- Ability to travel up to 25% of the time within North America
How to Stand Out (Preferred Qualifications):
- Experience in software implementation for the utility sector
- Entrepreneurial spirit with a willingness to engage at all levels of the client organization
- Degree in Computer Science, Business Technology Management, or Management Information Systems
- Knowledge of SQL and experience in system configuration
- A passion for helping others succeed
#UtilityTechnology #ClientSuccess #RemoteWork #CareerGrowth #InnovativeSolutions
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
Harris provides mission critical software solutions for the public sector, healthcare, utilities and private sector verticals.