(Remote) Application Consultant

Harris Computer; Dallas (TX); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading company in utility technology solutions is seeking a professional to enhance client engagement and deliver superior technology solutions. This role emphasizes collaboration, business analysis, and client satisfaction. The ideal candidate will possess strong communication skills and a background in the utility sector, with opportunities for professional growth and remote work flexibility.

Benefits

Comprehensive Medical, Dental, and Vision coverage

Employee stock ownership

RRSP/401k matching programs

3 weeks of vacation

5 personal days

Qualifications

• Knowledge of the utility customer life cycle (meter to cash).
• Experience working with both business and IT groups.
• Ability to travel up to 25% of the time within North America.

Responsibilities

• Collaborate with colleagues to deliver technology solutions for clients.
• Conduct business analysis to understand client needs.
• Manage user acceptance testing and change management processes.

Skills

Communication

Coaching

Business Analysis

Education

Degree in Computer Science

Degree in Business Technology Management

Degree in Management Information Systems

Tools

SQL

Job description

Employer Industry: Utility Technology Solutions

Why consider this job opportunity:
- Flexible remote work opportunity available within Canada and the U.S.
- Comprehensive Medical, Dental, and Vision coverage from the first day of employment
- Employee stock ownership and RRSP/401k matching programs
- 3 weeks of vacation and 5 personal days
- Supportive work environment with opportunities for professional growth and development
- Chance to work with innovative technology solutions for medium to large utility clients

What to Expect (Job Responsibilities):
- Collaborate with colleagues and managers to deliver superior technology solutions for clients
- Lead clients through processes, ensuring successful product utilization and issue resolution
- Conduct business analysis, including gap and root cause analysis, to understand client needs
- Manage user acceptance testing and change management processes to ensure client satisfaction
- Create user documentation and assist support staff with handover documentation

What is Required (Qualifications):
- Knowledge of the utility customer life cycle (meter to cash)
- Familiarity with utility Customer Information System (CIS) processes and functionality
- Strong communication, influencing, and coaching skills across all organizational levels
- Experience working with both business and IT groups
- Ability to travel up to 25% of the time within North America

How to Stand Out (Preferred Qualifications):
- Experience in software implementation within the utility sector
- Entrepreneurial spirit with a hands-on approach to client engagement
- Degree in Computer Science, Business Technology Management, or Management Information Systems
- Knowledge of SQL and experience in system configuration
- Passion for helping others succeed

#UtilityTechnology #RemoteWork #CareerOpportunities #EmployeeBenefits #ProfessionalGrowth

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

About the company

Harris provides mission critical software solutions for the public sector, healthcare, utilities and private sector verticals.