Associate System Engineer - Warrior Hire Program

Southwest Airlines Co.; Dallas (TX); Remote; USD 86,000 - 97,000; Full time

Job summary

Southwest Airlines is seeking candidates for multiple technology positions through their Warrior Hire Program. This program supports transitioning Veterans by offering professional growth and mentorship. The roles are primarily remote, based in Dallas, and focus on system engineering and development.

Benefits

Free flights

401(k) contributions

Profit sharing

Health insurance

Qualifications

• Entry-level experience in system engineering development.
• Understanding of hardware, software, and networking technologies.

Responsibilities

• Research problems, plan solutions, and coordinate development activities.
• Monitor system performance and collaborate on solutions.
• Troubleshoot hardware, software, and network issues.

Skills

Problem analysis

Effective communication

Project management

Creative problem-solving

Education

High School Diploma or GED

Bachelor's Degree in Business, Engineering, Computer Science

Tools

Python

C#

SQL

GitLab

Postman

Selenium

Job description

Department: Technology

Our Company Promise

We are committed to providing our Employees with a stable work environment and equal opportunity for learning and personal growth. Creativity and innovation are encouraged to improve the effectiveness of Southwest Airlines. Above all, Employees will be treated with concern, respect, and care, reflecting the attitude they are expected to share with our Customers.

Job Description:

This posting is for multiple technology positions across various teams in Southwest's Warrior Hire Program. The program aims to recruit and support transitioning Veterans by providing professional growth, camaraderie, and mentorship opportunities. If you are planning your transition to a civilian career or have recently transitioned, this program is designed to support you and integrate you into our Southwest Family. We thank all current and former service members for their service and the freedom to fly.

Below is an overview of each team:

• QMO Metrics Dashboard’s team: Uses industry-leading tools to support the QMO Metrics Dashboard project, providing real-time insights critical for leadership decisions. Responsibilities include automating data flows, streamlining workflows, and validating information. Preferred candidates have experience with Python, C#, SQL, GitLab, API automation tools like Postman, and UI automation tools such as Selenium.
• Work location and travel: This Dallas-based role is primarily remote but may require travel for training, meetings, and conferences. Most work can be done from an approved remote location within Dallas.
• Eligibility: U.S. citizenship or current work authorization is required; sponsorship is not available.

Southwest Airlines is an Equal Opportunity Employer, committed to reflecting the communities we serve and welcoming applicants from diverse backgrounds.

Responsibilities

• Research problems, plan solutions, recommend software and systems, and coordinate development activities to meet business needs.
• Monitor system performance, identify bottlenecks, and collaborate on solutions.
• Ensure system and infrastructure availability, resolve escalations, and support platform strategy updates.
• Stay informed on technology trends and meet project commitments.
• Troubleshoot hardware, software, network issues, and replace defective components.
• Provide technical guidance and review test strategies and quality standards.
• Perform other duties as directed by leadership.

Knowledge, Skills, and Abilities

• Problem analysis and resolution skills.
• Understanding of hardware, software, and networking technologies.
• Basic troubleshooting, root cause analysis, and solution implementation skills.
• Effective communication and partnership skills.
• Knowledge of systems development methodologies and technologies.
• Ability to communicate technical ideas clearly to diverse audiences.
• Project management and creative problem-solving skills.

Education

• High School Diploma or GED required.
• Bachelor's Degree in Business, Engineering, Computer Science, or related field, or equivalent training.

Experience

• Entry-level experience in system engineering development.

Physical and Other Qualifications

• Work duties from a desk or office for extended periods.
• Effective communication in English.
• Proficiency with computers and office tools.
• Maintain professional appearance and adhere to attendance standards.

Pay & Benefits

Salary ranges from $86,850 to $96,500 annually, with potential bonuses. Benefits include free flights, 401(k) contributions, profit sharing, health insurance, and more. For details, visit https://careers.southwestair.com/benefits.

*Salary is not a guarantee of employment duration.

**401(k) and ProfitSharing contributions are subject to vesting and IRS limits.

*Southwest Airlines is an Equal Opportunity Employer. Please save this description as it will not be available after applying.

Job Posting End Date: 05/18/2025