Remote Apple IT Engineer — Jamf & Security Lead

Cognitive Medical Systems, Inc.; San Diego (CA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

100% remote company

Job summary

Cognitive Medical Systems, Inc. seeks an IT Engineer (Apple Ecosystem) to administer our Apple-centric environment, delivering secure, automated user experiences while complying with federal standards. The role focuses on zero-touch deployment, patching, and security baselining across devices.

Primary duties include managing the Apple fleet, end-user support, and incident resolution under SLAs. Hybrid onsite presence is required up to three days per week as needed.

Qualifications

• Bachelor’s degree in IT, CS, or related field.
• 3–5 years in an individual contributor role managing Apple-centric enterprise environments.
• Hands-on with Jamf suite (Jamf Pro, Jamf Cloud, Jamf Connect).
• Strong understanding of EDR solutions and securing macOS in federal healthcare contexts.
• Working knowledge of HIPAA and NIST in endpoint management.
• Ability to work in a hybrid environment, in-office up to 3 days/week.

Responsibilities

• Manage Cognitive’s Apple fleet and end-user help desk requests.
• Manage backup and disaster recovery, DLP, and antivirus for endpoints.
• Lead configuration and management of MacBook laptops using Jamf Pro with zero-touch deployment and security baselining.
• Manage help desk requests using Jira Service Management per SLA requirements.
• Design and maintain MDM policies and EDR tools for a remote-first workforce.
• Oversee the IT service desk and SLAs for hardware, software, and identity access issues.
• Ensure Apple devices meet NIST SP 800-171 and CMMC Level 2 controls.
• Manage external vendors for hardware procurement and third-party Apple support.

Skills

Apple ecosystem

Jamf Pro

EDR security

HIPAA knowledge

NIST frameworks

Help desk

Apple devices

Education

Bachelor’s degree in IT/CS

Tools

Jira Service Management

Jamf Cloud

Jamf Connect

Job description

Cognitive Medical Systems, Inc. seeks an IT Engineer (Apple Ecosystem) to administer our Apple-centric environment, delivering secure, automated user experiences while complying with federal standards. The role focuses on zero-touch deployment, patching, and security baselining across devices.

Primary duties include managing the Apple fleet, end-user support, and incident resolution under SLAs. Hybrid onsite presence is required up to three days per week as needed.