Remote AML Investigator III | Financial Crime

Zim Directory; San Francisco (CA); Remote; USD 110,000 - 152,000; Full time

Job summary

Mercury is hiring an AML Risk Investigator in the United States to help manage transaction monitoring queues, review alerts, and respond to information requests from partner banks. You will investigate potential financial crime, document findings, and draft clear reports while collaborating with internal teams and external partners.

The role emphasizes risk-based monitoring, process automation, and building scalable case management practices to protect customers and the financial ecosystem.

Qualifications

• Experience identifying money laundering, detecting fraud, or financial crime in banking, fintech, or other financial services.
• Fluent in banking transactions (ACH, checks, debit/credit, wires) domestic and international.
• Knowledge of international activity and ownership.
• Empathetic communication with users; clear written and verbal explanations.
• Ability to automate processes and improve efficiency.

Responsibilities

• Provide input on new transaction monitoring rules and tune existing ones.
• Review AML alerts in the transaction monitoring queue and take action.
• Contact users for information on account usage and transactions.
• Coordinate with partners and internal teams to review information from users.
• Investigate RFIs from partner banks and deliver clear AML reviews.
• Make decisions on user accounts, including locking or closing.
• Develop understanding of expected activity for each user type.
• Document investigative findings and escalate unusual or suspicious activity.
• Develop an unfailing eye for potential fraud or money laundering.
• Explore tools to make the job easier.
• Write documentation on current processes and train teammates.

Skills

AML investigations

Transaction monitoring

RFIs

SAR drafting

Banking knowledge

Attention to detail

Communication skills

Job description

Mercury is hiring an AML Risk Investigator in the United States to help manage transaction monitoring queues, review alerts, and respond to information requests from partner banks. You will investigate potential financial crime, document findings, and draft clear reports while collaborating with internal teams and external partners.

The role emphasizes risk-based monitoring, process automation, and building scalable case management practices to protect customers and the financial ecosystem.