Remote Amadeus GDS Travel Consultant — Corporate Travel

Global Business Travel Group; Oregon; Hybrid; USD 39,000 - 73,000; Full time

Job summary

Amex GBT is seeking a Travel Consultant to join our highly skilled remote team, delivering outstanding service to corporate clients. You will advise on travel options, book domestic and international itineraries, and ensure compliance with policies while maintaining high security and confidentiality of traveler data.

Ideal candidates bring proven travel counselor experience, Amadeus GDS proficiency, and strong communication skills to thrive in a collaborative, feedback-driven environment with

Qualifications

• Proven track record as a Travel Counselor with strong industry knowledge.
• Expert-level proficiency in GDS systems (AMADEUS).
• Demonstrated expertise in both domestic and international travel bookings.
• Excellent written and verbal communication skills.
• Meticulous attention to detail in all booking and documentation processes.
• Strong commitment to data security and confidentiality in handling traveler information.
• Proactive problem-solver who resolves customer issues efficiently, both independently and collaboratively with suppliers.
• Team player with a genuine openness to feedback and continuous improvement.

Responsibilities

• Advise and arrange travel for corporate business customers (both individuals and groups).
• Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services.
• Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations.
• Use Global Distribution System (GDSs) Amadeus.
• Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements.
• Use positive telephone service techniques and act on special customer requests.
• Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels.

Skills

GDS proficiency

Corporate travel

Communication skills

Problem solving

Tools

Amadeus

Job description

Amex GBT is seeking a Travel Consultant to join our highly skilled remote team, delivering outstanding service to corporate clients. You will advise on travel options, book domestic and international itineraries, and ensure compliance with policies while maintaining high security and confidentiality of traveler data.

Ideal candidates bring proven travel counselor experience, Amadeus GDS proficiency, and strong communication skills to thrive in a collaborative, feedback-driven environment with