Remote Amadeus GDS Travel Consultant – Corporate

American Express Global Business Travel; Salem (OR); Remote; USD 39,000 - 73,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Learning & development

Job summary

American Express Global Business Travel is seeking a Travel Consultant to support corporate clients from a remote, nationally-based team. You will advise and arrange travel for individuals and groups, leveraging Amadeus and evaluating options to align with client travel policies.

The role emphasizes accuracy, data security, and proactive problem-solving, with opportunities for growth within a collaborative, inclusive culture.

Qualifications

• Proven track record as a Travel Counselor with strong industry knowledge.
• Expert-level proficiency in GDS systems (AMADEUS).
• Demonstrated expertise in both domestic and international travel bookings.
• Excellent written and verbal communication skills.
• Meticulous attention to detail in all booking and documentation processes.
• Strong commitment to data security and confidentiality in handling traveler information.
• Proactive problem-solver who resolves customer issues efficiently, both independently and collaboratively with suppliers.
• Team player with a genuine openness to feedback and continuous improvement.

Responsibilities

• Advise and arrange travel for corporate business customers (both individuals and groups).
• Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services.
• Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations.
• Use Global Distribution System (GDSs) Amadeus.
• Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements.
• Use positive telephone service techniques and act on special customer requests.
• Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels.

Skills

Travel industry knowledge

GDS proficiency

Travel bookings (domestic & intl)

Communication skills

Data security

Problem-solving

Team player

Tools

Amadeus GDS

Job description

American Express Global Business Travel is seeking a Travel Consultant to support corporate clients from a remote, nationally-based team. You will advise and arrange travel for individuals and groups, leveraging Amadeus and evaluating options to align with client travel policies.

The role emphasizes accuracy, data security, and proactive problem-solving, with opportunities for growth within a collaborative, inclusive culture.