Remote AI/ML Solutions Engineer — Utilities

Buzz Solutions; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Buzz Solutions is seeking a Solutions Engineer (AI/ML) for the Southeast US region. Remote, US. You will drive pre-sales and post-sales activities, architect AI/ML workflows, and guide utilities through adoption and integration of PowerAI and PowerGUARD.

You will work with customers to capture requirements, demonstrate solutions, and deliver training and enablement. The role requires 5+ years in solutions engineering, strong AI/ML knowledge, and excellent communication.

Qualifications

• 5+ years in a solutions engineering or sales engineering role, ideally supporting AI/ML or data-driven software products.
• Proven track record of building and operationalizing AI/ML workflows and solutions.
• Strong understanding of AI/ML concepts - neural network architectures, convolutional neural networks (detection, segmentation, classification based supervised learning).
• High-level proficiency with computers and business software, including CRM systems, presentation tools, and productivity software (e.g., Microsoft Office Suite, HubSpot, Canva).
• Background working in and/or a solid understanding of cybersecurity and information security standards, including ISO 27001 and SOC2.
• Proven ability to build and strengthen customer relationships, guiding them through technical discovery and solution adoption.
• Excellent verbal and written communication skills to articulate complex technical concepts clearly to both technical and non-technical audiences.
• Strong problem-solving skills with the ability to understand customer needs and provide tailored solutions.
• Experience with scripting or automation (e.g., Python, VBA) to improve personal efficiency and productivity.

Responsibilities

• Gather customer requirements to understand and document our clients' needs and challenges.
• Architect and demonstrate AI/ML-powered solutions that meet client needs, including computer vision, data ingestion, analytics, and API integrations.
• Collaborate closely with Account Executives to strengthen relationships and drive new business by leading the RFI/RFP process.
• Lead the design and deployment of end-to-end ML and computer vision workflows and solutions for utility clients and their use cases.
• Collaborate with customer technical teams during deployment to ensure seamless integration, guide best practices, and optimize solutions for long-term success.
• Develop tailored solutions that meet customer requirements.
• Complete Vendor Security Audits required by clients to ensure the security and compliance of our solutions with industry standards.
• Answer technical questions from clients regarding our technology, features, and solutions.
• Create compelling demos, visualizations, and technical presentations that clearly communicate the value of our AI-driven platform to both technical and non-technical audiences.
• Provide comprehensive training sessions with clients, both virtually and onsite.
• Contribute to successfully implementing and integrating our solutions into clients’ workflows.

Skills

AI/ML concepts

Customer relationships

Verbal/written communication

Python scripting

CRM systems

Tools

HubSpot

Canva

Microsoft Office Suite

Job description

Buzz Solutions is seeking a Solutions Engineer (AI/ML) for the Southeast US region. Remote, US. You will drive pre-sales and post-sales activities, architect AI/ML workflows, and guide utilities through adoption and integration of PowerAI and PowerGUARD.

You will work with customers to capture requirements, demonstrate solutions, and deliver training and enablement. The role requires 5+ years in solutions engineering, strong AI/ML knowledge, and excellent communication.