Remote AI Engineering Manager — LLM & Platform

Gohyred; United States; Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work model

Benefits program

Job summary

Toast is seeking a Senior Engineering Manager for Toast IQ to lead AI-powered experiences across our restaurant ecosystem. You will shape the platform and drive the technical vision in collaboration with Design and Product.

You will mentor engineers, set AI toolchain standards, and push for reliable delivery in a fast-moving environment where experimentation and stability coexist. This role requires translating strategic goals into clear roadmaps and building inclusive, high-ownership teams that

Qualifications

• 5+ years of experience leading highperforming engineering teams in production environments.
• Strong backend architecture skills with scalable API surfaces and microservices.
• Fluency in modern mobile and web architectures, including component libraries and CI/CD workflows.
• Experience owning or contributing to internal developer platforms supporting multiple product teams.
• Interest in where LLMs and agents can meet customer needs with principled boundaries.
• Proven ability to translate strategic goals into technical roadmaps and execution plans.

Responsibilities

• Shape and steer the technical vision and execution for Toast IQ, a high-growth AI offering for every Toast customer.
• Garden the platform for internal teams to build on top of with better docs and lifecycle management.
• Break down large initiatives into milestones and deliver measurable outcomes with quality.
• Establish and uphold AI toolchain standards and architecture patterns.
• Coach and mentor engineers and managers to grow technically and as leaders.
• Operate effectively in a fast-moving environment balancing experimentation with platform stability.
• Champion the use of AI tools to accelerate development and pioneer new AI-first approaches.

Skills

Engineering leadership

Backend architecture

Frontend/mobile architecture

AI/LLM experience

Mentoring

Communication

Platform experience

Tools

CI/CD

Microfrontend patterns

Design systems

Job description

Toast is seeking a Senior Engineering Manager for Toast IQ to lead AI-powered experiences across our restaurant ecosystem. You will shape the platform and drive the technical vision in collaboration with Design and Product.

You will mentor engineers, set AI toolchain standards, and push for reliable delivery in a fast-moving environment where experimentation and stability coexist. This role requires translating strategic goals into clear roadmaps and building inclusive, high-ownership teams that