AI Portfolio & Launch Lead

Toast Tab, Inc.; United States; Hybrid; USD 142,000 - 290,000; Full time

Job summary

Toast Tab, Inc. is seeking an AI Operations Lead for Toast IQ, a cross-functional, hands-on leadership role.

You will connect AI strategy to execution, partner across product, design, engineering, marketing, and sales, and drive ambiguous work to completion while shaping the AI portfolio and go-to-market approach. You’ll build a learning AI engine that synthesizes customer insights, product performance, and market shifts to inform decisions and product improvements.

Qualifications

• Fluent with AI products and patterns in B2B and consumer markets.
• Experience working with product and engineering teams.
• Historical ownership from development through launch.
• Ability to turn complex information into a customer narrative.
• Evidence of building repeatable cross-functional operating models.

Responsibilities

• Create visibility across Toast’s AI efforts and run portfolio ops.
• Build Toast’s AI presence with launches, stories, and content.
• Turn high-impact ideas into action and drive ownership to outcomes.
• Shape AI portfolio strategy with product and business leaders.
• Build an AI-powered engine that learns from signals across the business.
• Translate emerging AI patterns into implications for Toast’s strategy.

Skills

AI strategy

Product operations

Go-to-market

Cross-functional leadership

Communication

Ambiguity handling

Job description

Toast Tab, Inc. is seeking an AI Operations Lead for Toast IQ, a cross-functional, hands-on leadership role.

You will connect AI strategy to execution, partner across product, design, engineering, marketing, and sales, and drive ambiguous work to completion while shaping the AI portfolio and go-to-market approach. You’ll build a learning AI engine that synthesizes customer insights, product performance, and market shifts to inform decisions and product improvements.