Remote AI-Driven Automation & Systems Specialist

Level Workforce; Atlanta (GA); Remote; USD 41,000 - 62,000; Full time

Benefits offered by this job

Flexible remote contract

Growth opportunities

Direct collaboration with leaders

Job summary

Level Workforce is seeking a resourceful Business Systems & Automation Specialist to bridge business operations and technology. This remote, part‑time role focuses on identifying and implementing AI, automation, and systems‑integration solutions to improve how our business and clients work.

You’ll connect software platforms, configure integrations, streamline workflows, and reduce repetitive manual work across sales, operations, project management, and finance.

Qualifications

• 2+ years of experience in technology operations, IT support, systems administration, business systems, workflow automation, operations coordination, or a related hands‑on role.
• Experience troubleshooting business applications, user access, and software platforms.
• Experience implementing or improving business processes, workflows, systems, or operational changes.
• Strong computer skills and the ability to learn new software quickly and work independently.
• Experience with AI tools or AI‑enabled business workflows, including evaluating use cases and testing results.
• Experience connecting CRM, project‑management, document‑management, and accounting/finance platforms.
• Familiarity with Microsoft 365 administration, including user accounts, licenses, permissions, and security settings.
• Strong organization, attention to detail, problem‑solving, and communication skills.

Responsibilities

• Identify opportunities to use AI, integrations, and automation to eliminate redundant steps, reduce manual data entry, and improve consistency.
• Review existing business processes and software capabilities, then recommend practical solutions that fit the business need and available resources.
• Configure and maintain workflow automations using available platforms and tools; develop customized integrations where appropriate and within your technical capabilities.
• Connect sales and CRM, operations and project‑management, document‑management, and finance/accounting systems to improve data flow, reporting, and decision‑making.
• Test new and updated automations, troubleshoot issues, monitor results, and refine workflows to ensure they work as intended.
• Document integrations, automation logic, standard operating procedures, and user instructions so solutions can be maintained and scaled.
• Evaluate AI‑enabled tools thoughtfully, considering accuracy, security, privacy, cost, and appropriate human review.

Skills

Tech operations

Systems integration

Automation

AI workflows

CRM integration

MS 365

Problem solving

Communication

Tools

Basecamp

Egnyte

Microsoft Teams

HubSpot

QuickBooks

Job description

Level Workforce is seeking a resourceful Business Systems & Automation Specialist to bridge business operations and technology. This remote, part‑time role focuses on identifying and implementing AI, automation, and systems‑integration solutions to improve how our business and clients work.

You’ll connect software platforms, configure integrations, streamline workflows, and reduce repetitive manual work across sales, operations, project management, and finance.