Remote AI Deployment Engineer - Integrations & Production

Clera; United States; Remote; USD 69,000 - 104,000; Full time

Benefits offered by this job

Fully remote role in Germany

Job summary

Clera is a fast-growing seed-stage European startup building an AI-powered phone assistant platform for small and medium-sized businesses. We're looking for a Forward Deployment Engineer to own the technical success of customer deployments end-to-end.

You will translate real-world business requirements into reliable production setups, build integrations and glue code, and feed learnings back into the product to make every future deployment faster and smarter.

Qualifications

• 3+ years of hands-on experience in deployment engineering, delivering production AI integrations and automation workflows.
• Deep experience with AI/LLM-based systems: prompt design, tool use, RAG/knowledge retrieval, evaluation, and handling failure modes.
• Proven ability to translate complex business processes into robust, testable AI-driven workflows.
• Experience building integrations to third-party systems (APIs, webhooks, CRMs, calendars, ticketing, payments) including authentication patterns and data formats.
• Solid coding ability to implement glue code and features, with tests, monitoring, and logging.
• Cloud fundamentals: deployments, observability, and production debugging.
• Pragmatic, delivery-focused mindset — you ship fast and iterate.

Responsibilities

• Act as the technical bridge between product and customer setups — capturing requirements and translating them into robust, production-ready implementations.
• Lead end-to-end rollouts of AI assistant configurations in production, including workflows, logic, data flows, prompts, and guardrails.
• Implement integrations with third-party systems via APIs and webhooks, covering CRM, calendar, ticketing, payments, and common auth patterns (OAuth, API keys).
• Develop small-to-medium features and glue code to map customer use cases to production systems, with appropriate tests, monitoring, and logging.
• Debug live issues across calls, flows, and data pipelines — and deploy rapid fixes under production conditions.
• Build reusable templates, deployment playbooks, and best practices to make setups scalable and repeatable.
• Maintain a fast feedback loop with the product team by surfacing pain points, feature gaps, and recurring patterns with concrete recommendations.
• Own deployment success and ensure customer setups function reliably in live environments.

Job description

Clera is a fast-growing seed-stage European startup building an AI-powered phone assistant platform for small and medium-sized businesses. We're looking for a Forward Deployment Engineer to own the technical success of customer deployments end-to-end.

You will translate real-world business requirements into reliable production setups, build integrations and glue code, and feed learnings back into the product to make every future deployment faster and smarter.