Remote AI Data Solutions Architect

Collate; United States; Remote; USD 150,000 - 205,000; Full time

Benefits offered by this job

Fully remote role

Global distributed team

Competitive salary

Equity

Job summary

Collate is seeking a Customer Solutions Architect (CSA) to serve as a trusted advisor and advocate for our customers. This role blends deep technical expertise with customer-facing leadership to ensure customer success, retention, and expansion by driving adoption of the Collate platform and delivering best practices.

You will collaborate with Customer Solutions, Sales, Product, and Engineering to accelerate time-to-value and help organizations mature their data practices with Collate.

Qualifications

• Excellent communication and interpersonal skills.
• Proven experience rolling out data governance programs in large or complex organizations, including designing processes, driving adoption, and measuring success.
• Strong awareness of data governance frameworks and operating models (e.g., stewardship roles, data councils, policy enforcement) and the ability to adapt them to customer contexts.
• Ability to evangelize and guide organizations on the “how” of governance, from change management and stakeholder alignment to best practices in metadata-driven adoption.
• Background in technical field roles (Customer Success, Solutions Architecture, Consulting, or similar), ideally within SaaS or enterprise software.
• Familiarity with modern data infrastructure and governance tools (metadata catalogs, lineage, observability platforms, data quality frameworks).
• Hands-on experience with at least one major cloud platform (AWS, GCP, or Azure) and an ability to bridge technical requirements with governance needs.
• Collaborative, customer-centric approach; able to manage multiple accounts while delivering measurable outcomes.

Responsibilities

• Champion the Customer: Act as the technical voice of the customer within Collate, influencing roadmap and ensuring delivery success.
• Guide Architecture & Best Practices: Provide hands-on guidance on data discovery, observability, governance, lineage, and security design using Collate.
• Accelerate Adoption: Help customers operationalize Collate AI Agents and metadata-driven workflows to increase trust, collaboration, and productivity across teams.
• Solve Complex Problems: Roll up your sleeves to troubleshoot customer environments alongside Collate engineers when needed.
• Educate & Empower: Develop knowledge assets, lead technical workshops, and enable customer teams to independently extend their Collate usage.
• Drive Value: Present business reviews with insights into technical health, platform adoption, and opportunities to unlock further value.

Skills

Data governance

Customer success

Solutions architecture

Cloud platforms

Stakeholder management

Change management

Communication

SaaS experience

Tools

Metadata catalogs

Lineage

Observability platforms

Data quality frameworks

SQL

Python

Snowflake

Databricks

OpenMetadata

Collibra

Job description

Collate is seeking a Customer Solutions Architect (CSA) to serve as a trusted advisor and advocate for our customers. This role blends deep technical expertise with customer-facing leadership to ensure customer success, retention, and expansion by driving adoption of the Collate platform and delivering best practices.

You will collaborate with Customer Solutions, Sales, Product, and Engineering to accelerate time-to-value and help organizations mature their data practices with Collate.