Remote Agentforce Salesforce Consultant — Secret Clearance

Hesfp, Llc; Northern (KY); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Job summary

HESFP, LLC is seeking a skilled Agentforce Salesforce Consultant to design, build, and deploy Agentforce agents, from use-case discovery through configuration, testing, and deployment, supporting a federal public sector program. The role requires U.S.

citizenship, eligibility for government clearance, and strong Salesforce consulting background, with certifications and hands-on experience in Agent Builder, Prompt Builder, Flow, and integrations.

Qualifications

• U.S. citizenship required.
• Eligible to obtain and maintain a government clearance.
• 1–2 years of hands-on Agentforce experience, including building agents with Agent Builder, authoring instructions/prompts with Prompt Builder, and configuring agent actions.
• 4 years of hands-on Salesforce consulting or implementation experience; minimum 7 years of overall professional experience.
• Salesforce Certified Administrator, Salesforce Agentforce Specialist certification.
• plus one or more Consultant-level certifications (Sales, Service, or Experience Cloud).
• Strong business analysis skills; able to lead client discovery, requirements definition, user stories, and acceptance criteria.
• Advanced proficiency with Salesforce automation, especially Flow.
• Familiarity with integrations and APIs (REST/SOAP); capable of guiding technical integration approaches.
• Experience with Agile software development methodologies.
• Bachelor's degree required.
• Must pass pre-employment qualifications of Cherokee Federal.

Responsibilities

• Design, build, and deploy Agentforce agents using Agent Builder; defining topics, instructions, and actions grounded in documented business processes.
• Author and refine agent instructions and prompts using Prompt Builder; ground agent responses in Data Cloud and core Salesforce data to ensure accuracy and relevance.
• Configure agent actions using Flow, Apex, and REST/SOAP integrations to connect agents to Salesforce and external systems of record.
• Facilitate discovery sessions and stakeholder workshops to identify use cases suited to autonomous and assistive agents; translate needs into topics, actions, user stories, and acceptance criteria.
• Test and evaluate agent behavior using the Agentforce Testing Center; establish guardrails, escalation paths, and human-in-the-loop controls before production release.
• Ensure agent and platform solutions are scalable, maintainable, and aligned to federal governance, security, and compliance standards.
• Configure and customize supporting Salesforce capabilities; Public Sector Solutions (PSS), Service Cloud, and Data Cloud, that agents operate against, using declarative tools and best-practice architecture patterns.
• Serve as a strategic advisor on Agentforce capabilities, Salesforce platform architecture, and optimization opportunities.
• Design scalable data and security models aligned to federal requirements.
• Provide technical and functional leadership to cross-functional project teams; mentor junior consultants and contribute to the best internal practices, accelerators, and solution frameworks.
• Partner with stakeholders to validate designs via prototypes and iterative feedback cycles.
• Performs other job-related duties as assigned.

Skills

Salesforce

Apex

Flow

OmniStudio

REST/SOAP integration

Agile methodologies

Business analysis

Stakeholder engagement

Communication

Data Cloud

Education

Bachelor's degree

Tools

Agent Builder

Prompt Builder

Service Cloud

Data Cloud

Job description

HESFP, LLC is seeking a skilled Agentforce Salesforce Consultant to design, build, and deploy Agentforce agents, from use-case discovery through configuration, testing, and deployment, supporting a federal public sector program. The role requires U.S.

citizenship, eligibility for government clearance, and strong Salesforce consulting background, with certifications and hands-on experience in Agent Builder, Prompt Builder, Flow, and integrations.