Agentforce Salesforce Consultant

Cherokee Federal

Almont (CO)

On-site

USD 110,000 - 150,000

Full time

3 days ago

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Benefits offered by this job

Medical

Dental

Vision

401K

Job summary

Cherokee Federal is seeking an experienced Salesforce Agentforce consultant to design, build, and deploy agent solutions within the Salesforce ecosystem. The role emphasizes secure, governable deployments for government-related work, with emphasis on Agent Builder, Prompt Builder, and data-grounded responses.

Applicants should bring 7+ years of Salesforce consulting experience, relevant certifications, and strong stakeholder collaboration skills for defining requirements and delivering scalable,

Qualifications

Hands-on Salesforce consulting and implementation experience.
Eligible to obtain and maintain government clearance.
1–2 years with Agentforce experience and building agents.
4 years Salesforce consulting with total 7+ years professional experience.
Salesforce Administrator and Agentforce certifications completed.
Ability to lead client discovery and document user stories.

Responsibilities

Design, build, and deploy Agentforce agents using Agent Builder.
Author and refine agent instructions using Prompt Builder.
Configure agent actions using Flow, Apex, and REST/SOAP integrations.
Facilitate discovery sessions with stakeholders to identify use cases.
Test agent behavior and establish guardrails and human-in-the-loop controls.
Ensure scalable solutions aligned to governance and security standards.
Configure Salesforce capabilities like Public Sector Solutions, Service Cloud, Data Cloud.
Provide strategic advisory on Agentforce capabilities and Salesforce architecture.

Skills

Salesforce platform expertise

Apex & Flow

Agentforce Platform

LWC (Lightning Web Components)

REST/SOAP API integrations

Problem solving

Stakeholder collaboration

Education

Bachelor's degree

Salesforce Administrator Certification

Salesforce Agentforce Specialist Certification

Consultant-level Certifications (Sales/Service/Experience Cloud)

Tools

Apex

Lightning Web Components (LWC)

OmniStudio

Data Cloud

REST APIs

Service Cloud

Job description

***As required by our governmental client, this position requires U.S. Citizenship AND Secret Clearance***

Please Note: This position is pending a contract award.

Compensation & Benefits

Estimated Starting Salary Range for Agentforce Salesforce Consultant - TBD

Pay commensurate with experience.

Full-time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

Responsibilities

Design, build, and deploy Agentforce agents using Agent Builder; defining topics, instructions, and actions grounded in documented business processes.
Author and refine agent instructions and prompts using Prompt Builder; ground agent responses in Data Cloud and core Salesforce data to ensure accuracy and relevance.
Configure agent actions using Flow, Apex, and REST/SOAP integrations to connect agents to Salesforce and external systems of record.
Facilitate discovery sessions and stakeholder workshops to identify use cases suited to autonomous and assistive agents; translate needs into topics, actions, user stories, and acceptance criteria.
Test and evaluate agent behavior using the Agentforce Testing Center; establish guardrails, escalation paths, and human-in-the-loop controls before production release.
Ensure agent and platform solutions are scalable, maintainable, and aligned to federal governance, security, and compliance standards.
Configure and customize supporting Salesforce capabilities; Public Sector Solutions (PSS), Service Cloud, and Data Cloud, that agents operate against, using declarative tools and best-practice architecture patterns.
Serve as a strategic advisor on Agentforce capabilities, Salesforce platform architecture, and optimization opportunities.
Design scalable data and security models aligned to federal requirements.
Provide technical and functional leadership to cross-functional project teams; mentor junior consultants and contribute to the best internal practices, accelerators, and solution frameworks.
Partner with stakeholders to validate designs via prototypes and iterative feedback cycles.
Performs other job-related duties as assigned.

Required Qualifications

U.S. citizenship required.
Eligible to obtain and maintain a government clearance.
1–2 years of hands-on Agentforce experience, including building agents with Agent Builder, authoring instructions/prompts with Prompt Builder, and configuring agent actions.
4 years of hands-on Salesforce consulting or implementation experience; minimum 7 years of overall professional experience.
Salesforce Certified Administrator, Salesforce Agentforce Specialist certification.
plus one or more Consultant-level certifications (Sales, Service, or Experience Cloud).
Strong business analysis skills; able to lead client discovery, requirements definition, user stories, and acceptance criteria.
Advanced proficiency with Salesforce automation, especially Flow.
Familiarity with integrations and APIs (REST/SOAP); capable of guiding technical integration approaches.
Experience with Agile software development methodologies.
Bachelor's degree required.
Must pass pre-employment qualifications of Cherokee Federal.

Preferred Qualifications

Additional certifications: Advanced Administrator, Platform App Builder, Data Cloud, OmniStudio, and PSS.
Experience using Data Cloud to ground and contextualize agent responses.
Hands-on Apex and Lightning Web Components (LWC) development.
OmniStudio experience (OmniScript, DataRaptors, FlexCards, Integration Procedures).
Prior public sector or federal delivery experience.

Key Skills

Strong expertise in the Salesforce platform and applications, with a deep understanding of development best practices and standards.
Proficiency in Apex and declarative tools such as Flow and OmniStudio.
Proficiency with the Agentforce platform, including Agent Builder, agent topics, and custom action development.
Familiarity with front-end web technologies such as HTML, CSS, and JavaScript.
Knowledge of Salesforce integration patterns and technologies, including REST and SOAP APIs.
Strong problem-solving and analytical skills, with the ability to analyze complex requirements and design efficient solutions.
Excellent communication and collaboration skills, with the ability to work effectively with stakeholders at all levels.