Remote Aesthetic Lead Conversion Specialist

Embedded Shishya

United States

À distance

USD 52 000 - 72 000

Plein temps

14 jours+

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Résumé du poste

Embedded Shishya is seeking a results-driven inbound sales coordinator to support a Beverly Hills cosmetic surgery practice. You will respond quickly to new inquiries, build trust, book consultations, and stay engaged with prospects who aren’t ready to move forward immediately.

With 2–4+ years in high-touch sales, you’ll manage leads across phone, text, and email, keep CRM records up to date, and provide after-hours responsiveness to ensure fast follow-up and strong conversion.

Qualifications

2–4+ years in inbound sales, patient coordination, appointment setting, lead conversion, or another high-touch consumer sales environment.
Excellent spoken and written English with a polished, professional communication style.
Strong phone confidence and experience making and receiving customer- or patient-facing calls.
Proven ability to convert inbound interest into appointments or consultations through timely, persistent follow-up.
Experience managing leads across phone, email, and SMS while keeping accurate CRM records.
High emotional intelligence with the ability to establish trust quickly and communicate confidently without sounding pushy.
Ability to work independently in a remote environment while maintaining exceptional responsiveness, organization, and follow-through.

Responsabilités

Own the inbound patient lead pipeline and respond to new inquiries with a strong sense of urgency across phone, text, and email.
Turn qualified interest into booked consultations by building trust, answering appropriate questions, and confidently guiding prospects toward the next step.
Follow up consistently with prospects who do not book immediately, using useful and personalized communication rather than repetitive booking requests.
Build longer-term nurture relationships with prospective patients who are interested but need more time before scheduling.
Maintain a polished, reassuring phone presence when speaking with affluent and high-expectation prospective patients.
Qualify incoming leads and identify where each prospective patient is in their decision-making process.
Keep every patient interaction, follow-up, status change, and next step accurately documented in the practice CRM.
Provide after-hours and weekend lead coverage so new inquiries receive a fast response even when the core practice team is unavailable.
Support prospective patients after their consultation when needed as they consider moving forward with surgery.