Remote Advisor-Led Client Support Specialist

Traveling with Mchaila; Atlanta (GA); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Fully remote

Training provided

Growth opportunities

Job summary

Traveling with Mchaila is seeking a Customer Service Representative to support clients through an advisor-led service model. You will guide customers, coordinate details, and ensure a smooth, organized experience from start to finish.

You’ll work closely with assigned advisors to manage client requests, answer questions, and provide timely updates on planning, scheduling, and confirmations, all from a fully remote environment.

Qualifications

• Strong communication and customer service skills.
• Attention to detail and comfort working remotely.
• Reliable, professional, and tech-savvy.

Responsibilities

• Support customers through their assigned advisor.
• Respond to inquiries and provide accurate information.
• Assist with scheduling, confirmations, and follow-ups.
• Maintain clear communication and accurate client records.

Skills

Strong communication

Customer service skills

Attention to detail

Remote work comfortable

Job description

Traveling with Mchaila is seeking a Customer Service Representative to support clients through an advisor-led service model. You will guide customers, coordinate details, and ensure a smooth, organized experience from start to finish.

You’ll work closely with assigned advisors to manage client requests, answer questions, and provide timely updates on planning, scheduling, and confirmations, all from a fully remote environment.