Remote Customer Support & Scheduling Specialist

Traveling with Mchaila; Portland (ME); On-site; USD 38,000 - 52,000; Full time

Job summary

Traveling with Mchaila is seeking a dedicated Remote Customer Service Representative to support day-to-day client interactions within a structured, advisor-supported environment. You will assist clients by providing clear guidance, coordinating schedules, and helping ensure each experience is smooth, organized, and handled with care from start to finish.

Youll work closely with assigned advisors to manage client requests, respond to questions, and provide timely updates related to scheduling,

Qualifications

• Provide clear guidance and coordinate schedules for clients.
• Respond to inquiries in a timely and professional manner.
• Maintain accurate and up-to-date client records.

Responsibilities

• Provide support to clients in coordination with their assigned advisor
• Respond to inquiries in a timely and professional manner
• Assist with scheduling, confirmations, and follow-up communication
• Maintain accurate and up-to-date client records
• Ensure clear and consistent communication throughout each interaction

Skills

Communication

Customer service

Attention to detail

Remote work

Tech savvy

Job description

Traveling with Mchaila is seeking a dedicated Remote Customer Service Representative to support day-to-day client interactions within a structured, advisor-supported environment. You will assist clients by providing clear guidance, coordinating schedules, and helping ensure each experience is smooth, organized, and handled with care from start to finish.

Youll work closely with assigned advisors to manage client requests, respond to questions, and provide timely updates related to scheduling,