Remote Admissions Support Specialist

Concorde; Overland Park, Northern (KS, KY); Hybrid; USD 31,000 - 45,000; Full time

Benefits offered by this job

Competitive Insurance

Health Plan Enrollment

Paid Time Off

Retirement Matching

Paid Parental Leave

Tuition Waiver

Job summary

Concorde is seeking an Admissions Support Representative to provide remote support for recruiting and enrollment of qualified students across campuses. This role reports to the Director of Admissions Support and works with campus teams to help the Admissions department reach its goals.

Pay range is $22.50-33 per hour. Location is remote. We offer competitive benefits including insurance, paid time off, retirement matching, parental leave, tuition waiver, and more.

Qualifications

• Minimum of five (5) years of experience as an admissions representative.
• Experience with outside sales, customer service, and quality assurance (preferred).
• Some Saturday work required (1-2x a month).
• Strong customer service and organizational skills.
• Excellent interpersonal communication skills, both verbal and written.
• Able to communicate, think, learn, and reason; use computers and systems to process tasks.
• Maintain confidentiality and work in a fast-paced environment with deadlines.

Responsibilities

• Provide accurate information and determine acceptability of applicants per admissions criteria.
• Maintain a positive, professional demeanor with clients, students, and staff.
• Conduct virtual prospective student interviews as directed.
• Utilize vendor resources to engage prospects, schedule campus appointments, and ensure customer service.
• Manage recruitment activity through appointments, updates, and CRM notes.
• Reach out by phone, text, and email to schedule and follow up on appointments.

Skills

Customer service

Communication

Time management

Organizational skills

Education

HS Diploma or GED

Bachelor’s degree in business, finance, marketing or related field

Job description

Concorde is seeking an Admissions Support Representative to provide remote support for recruiting and enrollment of qualified students across campuses. This role reports to the Director of Admissions Support and works with campus teams to help the Admissions department reach its goals.

Pay range is $22.50-33 per hour. Location is remote. We offer competitive benefits including insurance, paid time off, retirement matching, parental leave, tuition waiver, and more.