Remote: Admissions Liaison

Alsana; Sacramento (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

HSA and FSA options

Paid holidays

Continuing education stipend

Life and disability insurance

Free meals

Job summary

Alsana is seeking an Admissions Liaison in Sacramento, CA to be the first contact for prospective clients. You will guide them through early admissions steps, engage leads, and coordinate a warm handoff to an Admissions Counselor.

The role supports a Monday–Friday schedule and involves coordinating information about treatment options and program viability. You will work with the Admissions team to ensure a smooth client experience, re-engage leads, and record qualified inquiries in Salesforce,

Qualifications

• Bachelor’s degree or related field required.
• Excellent communication and empathy for clients.
• Sales-oriented with ability to move leads through admissions.
• Ability to multi-task and manage time effectively.
• Healthcare sales experience preferred.

Responsibilities

• Manage inbound leads and serve as initial contact for prospective clients.
• Re-engage previous leads and provide information about Alsana and treatment options.
• Determine initial client interest and program viability.
• Create qualified inquiries in Salesforce and coordinate follow-up with Admissions Counselors.
• Engage through online chat, web inquiries, and other lead-generation platforms.
• Maintain timely follow-up and help move prospective clients through the admissions process.
• Collaborate with the Admissions team to ensure a smooth client experience.

Skills

Strong compassionate communication

Sales-minded with urgency

Problem-solving

Fast-paced environment adaptability

Healthcare sales experience

Education

Bachelor’s degree in Psychology, Communications, Marketing, Business, or related field

Tools

Salesforce

Job description

Schedule: Monday - Friday 7am - 3:30pm PST

Be a part of a soul-hearted approach to healing

Alsana is a national leader in eating disorder treatment, offering a holistic, soul-hearted approach to recovery for adults and adolescents of all genders.

We exist to be a source of hope and healing, creating safe, nurturing spaces where individuals can cultivate the roots of their own recovery story.

As an Admissions Liaison, you’ll serve as an initial point of contact for prospective clients and help guide them through the early stages of the admissions process. You’ll engage incoming leads, provide information about treatment options, and coordinate a warm handoff to an Admissions Counselor.

Key Responsibilities

• Manage inbound leads and serve as an initial point of contact for prospective clients.
• Re-engage previous leads and provide information about Alsana and treatment options.
• Determine initial client interest and program viability.
• Create qualified inquiries in Salesforce and coordinate follow-up with Admissions Counselors.
• Manage engagement through online chat, web inquiries, and other lead-generation platforms.
• Maintain timely follow-up and help move prospective clients through the admissions process.
• Collaborate with the Admissions team to ensure a smooth client experience.

Qualifications

• Bachelor’s degree in Psychology, Communications, Marketing, Business, or a related field.
• Strong, compassionate communication skills.
• Sales-mindful with a strong sense of urgency and follow-through.
• Ability to problem-solve, manage multiple priorities, and work in a fast-paced environment.
• Healthcare sales experience preferred.

Benefits

At Alsana, we believe in caring for the people who make our mission possible. Eligible team members enjoy a supportive benefits package designed to support your health, well-being, and growth, including:

• Medical, Dental, and Vision insurance with multiple plan options

(Cigna nationwide; Kaiser available in CA)

• HSA plans with employer contributions
• FSA Healthcare and Dependent Care plan options
• Generous PTO, sick time, Covid Time, and 6 paid holidays
• Company-paid Basic Life and AD&D insurance
• Short-term disability (company-paid for non-CA; CA uses state plan)
• Continuing education stipend for eligible roles
• Voluntary benefits including Supplemental Life, Long-Term Disability, Accident, and Hospital Indemnity
• LifeMart employee discount program
• Free meals (position-specific)

Join us in helping people feel rooted, engaged, and respected as they find their path to recovery. Together, we foster a community built on compassion, mutual respect, and whole-hearted care.