Remote Admissions Counselor - Guide Prospective Students

QuickCruit, Inc.; United States; Remote; USD 38,000 - 40,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Tuition Waiver

Flexible Spending Accounts

Life and AD&D coverage

Employee tuition waiver

Job summary

Bertelsmann is seeking an Admissions Counselor to manage inquiries and guide prospective students through online degree admissions. You will conduct student interviews, coordinate communications via phone, email and live chat, and collaborate with the Admissions Manager to attract applicants for multiple online programs.

The role requires customer-service experience in higher education, strong Microsoft Office and CRM skills, and a passion for inclusive outreach across diverse populations.

Qualifications

• Bachelor’s degree from an accredited college or university, or equivalent combination of education and experience.
• Experience in a college/university admissions department and/or two+ years in customer service, sales or marketing.
• Proficiency with Microsoft Office and Salesforce or similar CRM; comfortable with databases.

Responsibilities

• Manage inquiries and contact prospective students by phone, email and live chat.
• Recruit for and administer admissions processes for online degree programs.

Skills

MS Office

Salesforce CRM

Relational databases

Cross-cultural communication

Typing speed 40 WPM

Education

Bachelor’s degree

Tools

Salesforce CRM

MS Office

Relational databases

Job description

Bertelsmann is seeking an Admissions Counselor to manage inquiries and guide prospective students through online degree admissions. You will conduct student interviews, coordinate communications via phone, email and live chat, and collaborate with the Admissions Manager to attract applicants for multiple online programs.

The role requires customer-service experience in higher education, strong Microsoft Office and CRM skills, and a passion for inclusive outreach across diverse populations.