Admissions Counselor Bertelsmann · Remote US

QuickCruit, Inc.; United States; Remote; USD 38,000 - 40,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Tuition Waiver

Flexible Spending Accounts

Life and AD&D coverage

Employee tuition waiver

Job summary

Bertelsmann is seeking an Admissions Counselor to manage inquiries and guide prospective students through online degree admissions. You will conduct student interviews, coordinate communications via phone, email and live chat, and collaborate with the Admissions Manager to attract applicants for multiple online programs.

The role requires customer-service experience in higher education, strong Microsoft Office and CRM skills, and a passion for inclusive outreach across diverse populations.

Qualifications

• Bachelor’s degree from an accredited college or university, or equivalent combination of education and experience.
• Experience in a college/university admissions department and/or two+ years in customer service, sales or marketing.
• Proficiency with Microsoft Office and Salesforce or similar CRM; comfortable with databases.

Responsibilities

• Manage inquiries and contact prospective students by phone, email and live chat.
• Recruit for and administer admissions processes for online degree programs.

Skills

MS Office

Salesforce CRM

Relational databases

Cross-cultural communication

Typing speed 40 WPM

Education

Bachelor’s degree

Tools

Salesforce CRM

MS Office

Relational databases

Job description

Job DetailsFull-time# Admissions CounselorBertelsmann · Remote USTailor My ResumeStart free. No credit card.### About the roleThe Admissions Counselor, under the general direction of the Admissions Manager and Senior Director, Admissions will recruit for and administer admissions processes for all online Alliant degree programs.### About the JobThe incumbent is responsible for managing inquiries and contacting prospective students via telephone or email and live chat in addition to conducting student interviews.### Benefits* $27.39 to $28.71 an hour ($54,000 – $56,000 annualized, Non-Exempt, Full-Time, 37.5 hours per week).* Benefits Plans Include: Medical/Prescription, Dental, Vision, Health Care & Dependent Care Flexible Spending Accounts, Voluntary Life and AD&D, Voluntary Benefit Plans: Accident, Critical Illness, or Hospital Indemnity Insurance, Legal Plan, Transportation Spending Account, Employee Tuition Waiver.### Qualifications* Education: Bachelor’s Degree from an accredited college or university; or equivalent combination of education and relevant experience.* Experience: Experience in a college/university admissions department and/or two or more years of customer service, sales or marketing experience.* Certifications, Licenses, etc.: None.Additional Information### Skills* Proficiency with Microsoft Office applications, Salesforce or similar customer relations management system, and experience with integrated business software systems in higher education, including relational databases.* Sensitivity to cultural diversity and ability to communicate and interact effectively with people of all ages and diverse background* Excellent typing skills including speed (40 WPM minimum) and accuracy. A typing test may be required for counselors with live chat responsibilitiesPosted2 days agoJob TypeFull-timeSalary$27 – $29 USD/hourLocation* Remote US