Remote Administrative Assistant for Medicare SHIIP & SMP

State of Iowa - Executive Branch; Des Moines (IA); Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

Teleworking two days per week

IPERS

Health, Dental and Vision Insurance

Vacation Leave

Sick Leave

Paid Holidays (11 days/year)

Flexible Spending Accounts

Life Insurance

Long-Term Disability Insurance

Job summary

The State of Iowa - Executive Branch invites applications for an Administrative Assistant 2 to support SHIIP and SMP volunteers, managing key office functions from Des Moines with teleworking two days per week.

Key duties include toll-free line/email support for volunteers, online training lead responsibilities, and robust office/recordkeeping tasks to keep statewide programs running smoothly. This role emphasizes service, accuracy, and teamwork.

Qualifications

• Bachelor's degree in any field is required or five years of education/experience in administrative support/technical work.
• Experience supporting volunteers or programs is a plus.
• Strong written and verbal communication is essential for caller and email support.

Responsibilities

• Manage volunteer toll-free help line and email communications for SHIIP/SMP.
• Lead online training structures and modules, publish updates, and provide technical support.
• Handle office tasks: bids, printing, event locations, email lists, and document security.

Skills

Attention to detail

Written communication

Verbal communication

Team player

Multitasking

Flexibility

Tech savvy

Education

Bachelor's degree in any field

Five years of education/experience equivalence

Job description

The State of Iowa - Executive Branch invites applications for an Administrative Assistant 2 to support SHIIP and SMP volunteers, managing key office functions from Des Moines with teleworking two days per week.

Key duties include toll-free line/email support for volunteers, online training lead responsibilities, and robust office/recordkeeping tasks to keep statewide programs running smoothly. This role emphasizes service, accuracy, and teamwork.