Remote Administrative Assistant

Workoo Technologies; San Antonio (TX); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Federal loan forgiveness eligibility

State repayment assistance programs

Job summary

A prominent technology company seeks a Remote Administrative Assistant to manage tasks for the Applications Unit. The ideal candidate should be detail-oriented, reliable, and have excellent organizational skills. Responsibilities include maintaining trackers, responding to inquiries, and providing clerical support. Applicants should have a high school diploma and at least three years of relevant experience, preferably in affordable housing. Proficiency with Microsoft Office and strong communication skills are necessary.

Qualifications

• Three years of experience in community work or activities related to duties.
• Interest in affordable housing is preferred.

Responsibilities

• Respond to emails from managing agents.
• Maintain application unit trackers on Excel.
• Answer and return calls regarding applications.

Skills

Detail-oriented

Analytical skills

Communication skills

Organizational skills

Multi-tasking

Problem-solving

Education

High school graduation or equivalent

Tools

Microsoft Excel

Adobe Acrobat

Microsoft Office

Job description

About the job Remote Administrative Assistant

Your role will serve as the Administrative Assistant to the Applications Unit for the Division of Housing Supervision. The candidate must be detail oriented, able to perform administrative tasks using computer software, including tracking on Microsoft Excel. The applicant must be reliable, have impeccable organizational skills, and an ability to multi-task.

Key responsibilities

• Respond to emails from Mitchell-Lama managing agents.
• Save documents received by email to the shared drive.
• Maintain application unit trackers on Excel.
• Answer and return calls regarding the Mitchell-Lama Application process.
• Answer inquiries from the public; work with staff and managing agents to ensure applications are processed in a timely manner.
• Ensure the digitized waiting lists are maintained accurately.
• Create and modify various documents and reports utilizing Adobe Acrobat and Microsoft Office (Word, Outlook, Excel, Powerpoint, Sharepoint, etc.).
• Provide clerical support to the Applications Unit.
• Maintain and update internal/external contact database.
• Assist, resolve and refer constituent complaints to the appropriate staff.
• Refer visitors to appropriate staff in a professional and pleasant manner.
• Additional duties will include maintaining clear and concise files, scheduling appointments, responding and routing telephone calls and emails.

Qualification Requirements

1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.

Preferred Skills

• Interest in affordable housing; experience in housing management is a plus
• Strong analytical, communication and writing skills
• Detailed oriented
• Ability to Multi-task with high volume workload
• A demonstrated proficiency in both MS Excel and Access database systems
• Problem solver with the ability to work well independently and as a team player
• Organized and methodical
• Proficient with Microsoft Office (i.e., Outlook, Excel, Word, etc.)
• Knowledgeable of databases (i.e., ACCESS, etc.)

Additional Information

As a current or prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

Equal Employment Opportunity Statement

Allied Global Marketing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected under federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.