Administrative Assistant / Entry Level (Remote)

Workoo Technologies; New York (NY); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Eligibility for federal loan forgiveness programs

Equal employment opportunity

Professional development opportunities

Job summary

A leading community services provider is seeking an Administrative Assistant for the Applications Unit. This remote position requires meticulous organizational skills, proficiency in Microsoft Excel, and the ability to manage high workloads effectively. Responsibilities include responding to emails, maintaining application trackers, and providing clerical support. Ideal candidates will have at least a high school diploma and three years of relevant experience. An interest in affordable housing is preferred.

Qualifications

• Three years of experience in community work or related activities.
• Demonstrated proficiency in MS Excel and Access database systems.
• Organized and methodical with strong multitasking ability.

Responsibilities

• Respond to emails and inquiries from managing agents.
• Maintain application unit trackers on Excel.
• Provide clerical support to the Applications Unit.
• Maintain internal and external contact database.

Skills

Detail oriented

Strong analytical skills

Communication skills

Problem solving

Ability to multi-task

Education

High school graduation or equivalent

Tools

Microsoft Excel

Microsoft Office Suite

Adobe Acrobat

Access database systems

Job description

Administrative Assistant / Entry Level (Remote)

About the job

Your role will serve as the Administrative Assistant to the Applications Unit for the Division of Housing Supervision. The candidate must be detail oriented, able to perform administrative tasks using computer software, including tracking on Microsoft Excel. The applicant must be reliable, have impeccable organizational skills, and an ability to multi-task.

Key Responsibilities

• Respond to emails from Mitchell-Lama managing agents.
• Save documents received by email to the shared drive.
• Maintain application unit trackers on Excel.
• Answer and return calls regarding the Mitchell-Lama Application process.
• Answer inquiries from the public; work with staff and managing agents to ensure applications are processed in a timely manner.
• Ensure the digitized waiting lists are maintained accurately.
• Create and modify various documents and reports utilizing Adobe Acrobat and Microsoft Office (Word, Outlook, Excel, Powerpoint, Sharepoint, etc.).
• Provide clerical support to the Applications Unit.
• Maintain and update internal/external contact database.
• Assist, resolve and refer constituent complaints to the appropriate staff.
• Refer visitors to appropriate staff in a professional and pleasant manner.
• Additional duties will include maintaining clear and concise files, scheduling appointments, responding and routing telephone calls and emails.

Qualification Requirements

• High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
• Education and/or experience which is equivalent to "1" above.

Preferred Skills

• Interest in affordable housing; experience in housing management is a plus
• Strong analytical, communication and writing skills
• Detailed oriented
• Ability to Multi-task with high volume workload
• A demonstrated proficiency in both MS Excel and Access database systems
• Problem solver with the ability to work well independently and as a team player
• Organized and methodical
• Proficient with Microsoft Office (i.e., Outlook, Excel, Word, etc.)
• Knowledgeable of databases (i.e., ACCESS, etc.)

Additional Information

As a current or prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

Equal Employment Opportunity

Allied Global Marketing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected under federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.