Remote Account Specialist - Entry Level, Full-Time

Talentoma; Wisconsin; On-site; USD 32,000 - 52,000; Full time

Job summary

Talentoma is seeking an entry-level, fully remote customer account coordinator to handle routine questions, update CRM records, and document conversations from a home office.

You will communicate clearly with customers via phone and email, learn our account-management workflows, and work independently with a structured onboarding program. The role supports US-based remote operations and ongoing training.

Qualifications

• Strong verbal and written communication.
• Comfortable learning CRM and account-management systems.
• Good listening and problem-solving skills.
• Ability to work independently in a remote environment.
• Entry-level applicants are welcome.
• Excellent attention to detail.

Responsibilities

• Communicate with customers regarding routine account questions.
• Provide accurate information using approved resources.
• Update CRM and account-support systems.
• Document customer conversations and account requests.
• Assist customers with routine account-support needs.
• Identify information that requires review by another team.
• Monitor assigned account tasks and follow-up requirements.
• Maintain professional communication across phone and digital channels.
• Help ensure customer information remains organized and accurate.

Skills

Excellent communication

Customer service

CRM knowledge

Attention to detail

Remote work discipline

Tools

CRM software

Job description

Talentoma is seeking an entry-level, fully remote customer account coordinator to handle routine questions, update CRM records, and document conversations from a home office.

You will communicate clearly with customers via phone and email, learn our account-management workflows, and work independently with a structured onboarding program. The role supports US-based remote operations and ongoing training.