Remote Account Rep - Insurance & Customer Growth

Alex Wakefield - State Farm Agent; North Canton (OH); Hybrid; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

401(k) matching

Bonus based on performance

Competitive salary

Job summary

Alex Wakefield - State Farm Agent is hiring an Account Representative to drive customer relations and grow the agency by marketing relevant insurance and financial products. The role emphasizes helping customers, developing leads, and coordinating with agency departments to meet needs.

The position involves building relationships, providing service, and promoting products while maintaining a customer-first approach and a strong emphasis on local community outreach.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales experience preferred).
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills – written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about product availability, eligibility, coverages, policy changes, transfers, claims, and billing.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service mindset

People skills

Job description

Alex Wakefield - State Farm Agent is hiring an Account Representative to drive customer relations and grow the agency by marketing relevant insurance and financial products. The role emphasizes helping customers, developing leads, and coordinating with agency departments to meet needs.

The position involves building relationships, providing service, and promoting products while maintaining a customer-first approach and a strong emphasis on local community outreach.