Account Representative - State Farm Agent Team Member

Alex Wakefield - State Farm Agent; North Canton (OH); Hybrid; USD 35.000 - 55.000; Vollzeit

Benefits dieser Stelle

Health insurance

Paid time off

Training & development

401(k) matching

Bonus based on performance

Competitive salary

Zusammenfassung

Alex Wakefield - State Farm Agent is hiring an Account Representative to drive customer relations and grow the agency by marketing relevant insurance and financial products. The role emphasizes helping customers, developing leads, and coordinating with agency departments to meet needs.

The position involves building relationships, providing service, and promoting products while maintaining a customer-first approach and a strong emphasis on local community outreach.

Qualifikationen

• Experience in sales (outside sales or inside sales representative, retail sales experience preferred).
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills – written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Aufgaben

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about product availability, eligibility, coverages, policy changes, transfers, claims, and billing.
• Promote successful and long-lasting customer relations.

Kenntnisse

Sales experience

Customer relationship management

Communication skills

Customer service mindset

People skills

Jobbeschreibung

Benefits:

• Health insurance
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Alex Wakefield - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Flexible work from home options available.