Remote Account Manager: Relationships & Growth

Wolters Kluwer; Juneau (AK); Remote; USD 48,000 - 81,000; Full time

Benefits offered by this job

Medical, Dental, & Vision plans

401(k)

FSA/HSA

Commuter Benefits

Tuition Assistance

Vacation and Sick Time

Paid Parental Leave

Job summary

Wolters Kluwer is seeking an Account & Relationship Manager for a permanent remote role, open to candidates anywhere in the United States. The ideal candidate has 3+ years in account management or related roles, with a focus on insurance/financial services, and strong communication and organizational skills.

You will support senior team members, help identify new opportunities, and maintain accurate customer records while coordinating meetings and gathering feedback.

Qualifications

• 3+ years of experience in account management, customer success or related role, with preference for insurance/financial services
• Excellent written and verbal communication
• Basic to intermediate knowledge of products/services offered by the organization
• Data entry proficiency and accurate record-keeping
• Familiarity with CRM systems and sales software
• Ability to identify and resolve straightforward issues

Responsibilities

• Assist in identifying potential clients and new business opportunities.
• Conduct initial outreach and establish first contact with potential customers.
• Support sales presentations and product demonstrations.
• Maintain accurate records of customer interactions and sales activities.
• Respond to basic customer inquiries and elevate complex issues to senior team members.
• Assist in preparing sales reports and tracking performance metrics.
• Learn and understand the products/services offered by the organization.
• Help coordinate meetings and gather customer feedback.
• Participate in team strategy sessions.
• Contribute to customer satisfaction by ensuring timely follow-up and resolution of issues.

Skills

Communication

Customer Service

Product Knowledge

Data Entry

Problem-Solving

Organization

Interpersonal Skills

Sales Tools

Tools

CRM systems

Sales software

Job description

Wolters Kluwer is seeking an Account & Relationship Manager for a permanent remote role, open to candidates anywhere in the United States. The ideal candidate has 3+ years in account management or related roles, with a focus on insurance/financial services, and strong communication and organizational skills.

You will support senior team members, help identify new opportunities, and maintain accurate customer records while coordinating meetings and gathering feedback.